Office Manager

Equity LifeStyle Properties, Inc.; Menifee (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Menifee, California is seeking an Office Manager to oversee the property administration office and supervise staff. You will handle customer relations, prepare forms, manage accounts payable/receivable, petty cash, and training, while ensuring efficient operations.

The role includes supervising administrative staff, coordinating paperwork, and acting as liaison between customers and management to uphold our professional standards and service quality.

Qualifications

• Bachelor's degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.)
• Excellent written and verbal communications skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Responsibilities

• Oversee day-to-day operations of the property administration office.
• Manage customer relations, forms, accounts payable/receivable, petty cash, collections, and training of staff.
• Supervise administrative staff and building attendants.
• Coordinate preparation of paperwork.
• Serve as first point of contact for customer issues and complaints during property tours using Manage America's work order system.
• Manage the reception area for effective communications.
• Collaborate with management to present a professional company image.
• Act as liaison between customers and management regarding property-related issues.
• Prepare customer correspondence and attend training sessions.
• Maintain office files and perform weekly inspections.
• Assist Property Manager with special projects and other duties.

Skills

Excellent written and verbal communic

Strong organizational skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Office Manager in Menifee, California.

What You’ll Do

The Office Manager oversees the day-to-day operations of the property administration office. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections and trains other administrative staff. The Office Manager also supervises the administrative staff and building attendants.

Your Job Will Include

• Coordinate preparation of paperwork.


• Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America's work order system.


• Manage the reception area to ensure effective internal and external telephone and mail communications.


• Work closely with management to develop an integral team that effectively represents the company’s quality and professionalism.


• Act as a liaison between customers and management regarding property-related issues.


• Prepare customer correspondence as required.


• Attend and participate in training sessions as requested.


• Maintain office files with current and accurate information.


• Perform weekly office inspections.


• Assist Property Manager with special projects and perform other duties as assigned.

Experience & Skills You Need

• Bachelor's degree, or the equivalent combination of education and experience.


• 2+ years of experience in office management.


• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.)


• Excellent written and verbal communications skills.


• Strong organizational skills and the ability to manage multiple projects simultaneously.


• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is

Hourly: $19.00 - $21.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.