Assistant Manager, Property & Guest Services

Equity LifeStyle Properties; Northern (KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties in Sylmar, California is hiring an Assistant Manager to support the Property Manager in all aspects of property management and to serve as liaison between our office, guests and residents regarding maintenance and other issues.

The ideal candidate has 3+ years of on-site property management, strong customer service skills, and proficiency with Microsoft Office and related applications.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of on-site property management experience.
• Strong customer service background.
• Experience coordinating and scheduling appointments.
• Proficient with Microsoft Office and web-based apps.
• Strong multitasking and prioritization abilities.
• Valid driver's license with clean record and current auto insurance.

Responsibilities

• Assist the Property Manager in all aspects of property management.
• Serve as liaison between office, guests, and residents for maintenance and other issues.
• Respond to questions and complaints promptly.
• Contact tenants to address urgent issues.
• Schedule maintenance calls and generate work orders for repairs.
• Order inventory and obtain repair estimates.
• Process new long-term residency applications including background checks.
• Assist Activities team with events and ticket sales.
• Manage petty cash, payables/receivables, card and bank reconciliations.
• Manage calendars and perform general administrative tasks.

Skills

Customer service

Scheduling

Administrative tasks

Project prioritization

Attention to detail

Driving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Equity LifeStyle Properties in Sylmar, California is hiring an Assistant Manager to support the Property Manager in all aspects of property management and to serve as liaison between our office, guests and residents regarding maintenance and other issues.

The ideal candidate has 3+ years of on-site property management, strong customer service skills, and proficiency with Microsoft Office and related applications.