Property Office Assistant – Senior Living & Housing Admin

FPM - Affordable Housing; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Life insurance

Employee assistance program

Job summary

RHF is seeking an Office Assistant to support the Property Manager and site team at Deaconess Kraft and Zane Center in Cleveland, OH. This role handles front desk duties, resident inquiries, clerical tasks, and helps maintain records at the 170-unit RHF community.

The ideal candidate will be detail-oriented, organized, and capable of handling confidential information in a senior living and affordable housing setting.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 2 years in an administrative role, preferably in property management.
• Strong organizational and time management skills.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office and property management software.
• Ability to maintain confidentiality and professionalism.
• Strong customer service orientation.

Responsibilities

• Assist the Property Manager with files, reports, and resident records.
• Handle calls, emails, mail, and direct inquiries.
• Schedule meetings and prepare notices and newsletters.
• Enter data and update tenant information.
• Serve as first point of contact for residents and vendors.
• Maintain office organization and supplies.
• Prepare property reports and manage filing systems.
• Assist with rental applications, certifications, and recertifications.
• Coordinate maintenance requests and follow up on work orders.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Customer service

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Yardi

RealPage

Job description

RHF is seeking an Office Assistant to support the Property Manager and site team at Deaconess Kraft and Zane Center in Cleveland, OH. This role handles front desk duties, resident inquiries, clerical tasks, and helps maintain records at the 170-unit RHF community.

The ideal candidate will be detail-oriented, organized, and capable of handling confidential information in a senior living and affordable housing setting.