Property Manager, US (West)

Realterm; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Realterm seeks a Property Manager to oversee a West Region portfolio, ensuring properties operate efficiently, meet contractual obligations, and maximize asset value. You will coordinate inspections, service contracts, and capital projects, while managing tenant relations and financial reporting.

The role requires 2–3 years of commercial/industrial property management experience and a Bachelor’s degree or equivalent. Travel up to 40% may be required.

Qualifications

• Demonstrates a high level of competency in managing complex property portfolio with accuracy, consistency and attention to detail.
• Operates with a strong sense of urgency, proactively addressing issues to enhance tenant satisfaction, protect asset value, and support safety and compliance.
• Takes ownership of issues from identification through resolution, proactively driving solutions and ensuring timely follow-through.
• Effectively prioritizes and responds to time-sensitive tenant, operational, and financial matters in a fast-paced environment.
• Delivers timely outcomes while exercising sound judgment and maintaining Company standards for quality, compliance, and professionalism.
• Excellent written and verbal communications skills
• Financial/accounting skills
• Strong lease administration knowledge/experience inclusive of commercial leases
• Demonstrated knowledge of mechanical and building systems
• Proficiency in Microsoft Office
• Working knowledge of Yardi preferred

Responsibilities

• Oversee property operations to keep assets in good condition and compliant with contractual obligations.
• Manage inspections, service contracts, and building staff coordination.
• Oversee capital projects and budgeting in collaboration with facilities teams.
• Support cost reduction and efficiency initiatives across systems and services.
• Develop short-, mid-, and long-term value-enhancement strategies for properties.
• Ensure compliance with ground lessors, lenders, bondholders, and investor requirements.
• Participate in due diligence for acquisitions/dispositions and related projects.
• Oversee aircraft parking apron services where required.
• Provide Lease administration guidance and tenant orientation to new tenants.
• Maintain tenant interface platform and support Tenant Satisfaction assessments.
• Review vendor invoices and manage AR/AP; ensure proper back-billing of utilities.
• Prepare property reports, variances, and budgets; reforecast RM & capital expenses as needed.
• Coordinate with Leasing/Development for lease negotiations and financial analyses.
• Maintain relationships with community associations and industry networks.
• Monitor vacants for show-ready condition and conduct tours when requested.
• Assist with special projects and ad hoc assignments.

Skills

Portfolio management

Lease administration

Analytical skills

Building systems

Financial / accounting skills

MS Office

Yardi

Tenant relations

Problem solving

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

Yardi

Job description

Summary

Fundamentally responsible for the overall property management duties for the assigned portfolio of Realterm logistics and on-airport properties within the West Region.

General Responsibilities

Property Operations

• Ensure properties are maintained in good operational condition
• Responsible for completing and recording property inspections required by contractual and risk management obligations.
• Work with site management team to ensure systems are properly maintained and tenant’s needs are addressed in a timely manner
• Oversee property related service contracts and building staff (landscaping, janitorial, site management)
• Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group and/or third parties
• Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services
• Responsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance value
• Responsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders and bondholders, as well as any other investor requirements
• Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions / dispositions among other recurring and non-recurring events
• Where required, oversee property related aircraft parking apron services, including ramp management and fuel distribution services

Tenant & Customer Relations

• Establish positive relationships with internal and external customers
• Act as primary point of contact for tenants, providing effective Lease administration guidance
• Provide new tenant orientation with focus on tenant v. landlord lease obligation
• Establish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, sustainability and financial matters
• Manage tenant interface platform for assigned properties
• Participate in Tenant Satisfaction Assessment process and subsequent action planning

Financial Reporting

• Review and approval of vendor invoices
• Monitor and manage AR/AP for the assigned properties
• Ensure utilities are billed back to the tenants as required
• Review and prepare property reports, variance analyses and operating and capital budgets for assigned portfolio
• Work with senior management to reforecast R&M and capital expenses as necessary for assigned properties
• Review annual property expense estimates and reconciliation process for assigned properties

Leasing and Marketing

• Interface with Leasing and Development during lease negotiations, property expense analysis and operational implications
• Keep involved with community affairs and business conditions that impact properties
• Assist with property tours when requested
• Monitor and maintain vacant spaces for “show ready” condition
• Participate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities

Risk Management

• Ensure tenant and emergency contact lists are current for assigned properties
• Implement emergency response plan at assigned properties
• Identify and address any FLS issues
• Ensure all environmental permits and inspections are up to date for assigned properties

Administrative

• Ensure documents are properly maintained on the Shared Drive
• Competitively bid contracts for property service
• Complete tenant move-in and move-out process and documentation
• Input and follow up on work orders entered into Facilities Manager
• Assist with collection, recording and reporting of utility benchmarking
• Ensure vendor compliance with insurance requirements
• Perform special ad hoc projects and assignments

Competencies

• Accountability & Availability
• Character, Trust, Integrity
• Planning, Decision-Making & Initiative
• Development & Learning
• Collaboration, Communication & Teamwork

Qualifications

• Demonstrates a high level of competency in managing complex property portfolio with accuracy, consistency and attention to detail.
• Operates with a strong sense of urgency, proactively addressing issues to enhance tenant satisfaction, protect asset value, and support safety and compliance.
• Takes ownership of issues from identification through resolution, proactively driving solutions and ensuring timely follow-through.
• Effectively prioritizes and responds to time-sensitive tenant, operational, and financial matters in a fast-paced environment.
• Delivers timely outcomes while exercising sound judgment and maintaining Company standards for quality, compliance, and professionalism.
• Excellent written and verbal communications skills
• Financial/accounting skills
• Strong lease administration knowledge/experience inclusive of commercial leases
• Demonstrated knowledge of mechanical and building systems
• Strong analytical and effective problem-solving skills, with the ability to quickly adapt to changing priorities.
• Ability to work independently and effectively manage multiple tasks
• Proficiency in Microsoft Office
• Working knowledge of Yardi preferred

Education and/or Experience

• Two (2) to three (3) years of commercial/industrial property management experience in APM or PM role required
• Bachelor’s degree or equivalent experience

Working Environment

The position will work in a general office setting and may require travel at least 40% of the time based on organizational/business and regional team needs.

Physical Demands

Must be able to remain in a stationary position for the majority of the workday, sitting at a desk, consistently operating a computer. The person in this position must be able to access file cabinets and office machinery (to include a computer, copier, and fax machine). On occasion, may need to lift boxes of up to 10 lbs. They must also be able to walk (for extended periods of time), climb stairs and/or ladders at property sites as required, including partially developed properties to conduct inspections.