Property Manager Self-Storage,Mini Storage Depot Oakridge

Sterling Group; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Savings Plan

Paid Time Off

Paid holidays

Job summary

Sterling Group is seeking a Property Manager for Self-Storage in the Knoxville area. The role focuses on managing properties, driving occupancy, increasing income, and maintaining high customer service standards across multiple sites in the region.

You will work with a team to implement the 5 P’s plan, analyze financials, and ensure reporting accuracy while adhering to company policies and procedures. A strong background in property management and sales is preferred.

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum of 3 years in management, preferably with a sales background.
• Ability to manage a diverse group of remote managers.
• Outstanding interpersonal, verbal and written communication with strong customer service orientation.

Responsibilities

• Develop and implement the 5 P’s Business Plan to meet owners, tenants, vendors, and customers’ expectations.
• Meet budgeted occupancy goals and monthly financial/physical targets set by Mgmt & Marketing.
• Generate and increase income and property value.
• Analyze monthly financial reports and assist with annual budgeting.
• Prepare and submit Daily Activity Reports and Capital Expense/Reserve Requests; ensure reporting accuracy.
• Enforce the Sterling Delinquency Process and Rent Collection Policy.
• Monitor market conditions, pricing, promotions, and occupancy levels to inform pricing strategy.
• Maintain office and maintenance inventories; ensure curb appeal.

Skills

Property management

Sales background

Customer service

Interpersonal communication

Microsoft Office

YARDI

SiteLink

Education

High School Diploma / GED

Some college preferred

Tools

YARDI

SiteLink

Job description

Who we are

Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and Career advancement opportunities


• Recognition programs


• Competitive wages


• Full benefits


• Family friendly culture


• Work life balance

As a Property Manager Self-Storage you will:

• Develop and/or implement the Sterling 5 P’s Business Plan to ensure the property meets or exceeds the expectations of the owners, tenants, vendors, and all customers.


• Meet all budgeted physical and economic occupancy goals, as well as achieving monthly financial and physical occupancy goals as set by the Management & Marketing Department.


• Generate and increase monthly and annual income, as well as increasing the value of the property.


• Analyze monthly financial reports to ensure accuracy and determine business decisions, as well as assist with initial forecasting for annual property budget.


• Prepare and submit Daily Activity Report, Capital Expense/Reserve Requests, ensure accuracy of all required reporting duties, as a part of the monthly checklist.


• Understand and enforce the Sterling Delinquency Process.


• Follow and enforce Sterling Rent Collection Policy.


• Research and report market conditions, including competitor pricing, promotions, and occupancy levels to assist with pricing strategy.


• Maintain office inventory and oversee maintenance inventory levels.


• Ensure optimum curb appeal is maintained.


• Perform staff development tasks including hiring, training, mentoring, and disciplining all support staff per Sterling Policies.


• Work at other Sterling Self-Storage properties as needed and assigned.


• Work with outreach staff to maintain a successful marketing plan as laid out in the 5P’s

Reports to: District Manager

Qualifications:

• High School Diploma or G.E.D. equivalent, some college education preferred.


• Minimum of three (3) years’ experience in management, preferably with a sales background.


• Ability to effectively manage a diverse group of remote managers.


• Outstanding interpersonal, verbal and written communication skills with strong orientation for customer service required.


• Excellent presentation, facilitation, organizational skills and other administrative capabilities.


• Ability to adapt to a demanding environment and manage multiple projects effectively.


• Extremely proficient in Microsoft Office programs (Word, Excel, and Outlook) YARDI and SiteLink program.


• High mathematical acuity including data analysis, attention to detail, forecasting and problem solving.


• Valid Drivers License required

Other Requirements (Background Check and Drug Screening):

Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.

Physical Demands:

• Ability to read and comprehend moderately complex documents.


• Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.


• Frequently operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.


• Moderate level of repetitive typing using a computer keyboard.


• Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.


• Alternate between sitting, standing, walking and climbing stairs.


• Occasional bending, stooping, and reaching.


• Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 10% of the time.


• Occasionally lift, carry and/or move up to 40 pounds.

Schedule:

Mon - Fri 9am-6pm
Some Sat 9am-3pm

Benefits:

• Medical


• Dental


• Vision


• Flexible Spending Account


• Group Life Insurance


• Voluntary Life Insurance


• Short Term Disability


• Long Term Disability


• Supplemental programs


• 401(k) Retirement Savings Plan


• Employee Assistance Plan


• Paid Time Off


• Paid holidays


• Volunteer time

Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: \"Creating the Sterling Story by exceeding expectations... one customer at a time!\"