Property Manager, Enclave at Bailes Ridge

Sterling Group; South Carolina; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Training and Career advancement oppor

Recognition programs

Competitive wages

Full benefits

Family friendly culture

Work life balance

Job summary

Sterling Group in South Carolina is seeking a dedicated Property Manager to oversee daily operations of a multifamily community. You will supervise maintenance, manage leasing, and ensure high occupancy while upholding Sterling standards.

You will develop and manage annual budgets, report financials to senior management, and coordinate vendor contracts. The role requires a valid Property Manager License, 3+ years' experience, and strong communication skills.

Qualifications

• Property Manager License is required.
• High School Diploma or GED; some college preferred.
• Minimum of three years in multifamily property management.
• Strong interpersonal, verbal and written communication.
• Excellent presentation, facilitation and organizational skills.
• Ability to manage multiple projects in a demanding environment.
• Proficient in Microsoft Office (Word, Excel, Outlook), PDF and Yardi.
• Strong data analysis and budgeting abilities.

Responsibilities

• Oversee daily property operations and maintain high standards.
• Supervise maintenance staff and vendors for timely repairs.
• Conduct regular property inspections for safety and cleanliness.
• Implement preventive maintenance and ensure unit condition.
• Manage leasing: showings, applications, and leases.
• Maintain high occupancy with marketing, renewals, and waitlists.
• Address tenant inquiries promptly and maintain relations.
• Oversee move-ins/outs and ensure proper documentation.
• Prepare and manage annual property budget and expenses.
• Track income/expenses and provide financial reports.
• Oversee rent collection, payments, and late fees.
• Negotiate contracts and manage vendor relationships.
• Develop and execute marketing to attract tenants.
• Organize resident events for retention.
• Monitor market trends and competitive pricing.
• Handle evictions per applicable laws.
• Execute Sterling 5 P’s business plan for ownership goals.
• Audit on-site operations to ensure Sterling standards.
• Manage expenses via PO system to meet financial goals.
• Enforce delinquency policies and collection guidelines.
• Meet or exceed Revenue, Expense, NOI & Cash Flow targets.
• Manage capital projects and contractor oversight.
• Review rental applications per policy and approve/deny.
• Ensure leasing documents are uploaded in Yardi and compliant.
• Monitor CRM for closing ratios and lead management.
• Ensure daily merchandising and timely report submissions.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Customer service

Education

Property Manager License

High School Diploma or GED

Some college preferred

Tools

Yardi

Microsoft Excel

Job description

Sterling Groupis a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and Career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family friendly culture
• Work life balance

As a Property Manager you will:

• Oversee the daily operations of the property, ensuring that it ismaintainedto the highest standards.
• Supervise and coordinate with maintenance staff and vendorsto ensuretimelyand efficient repairs and upkeep of the property.
• Conduct regularproperty inspectionsto ensure compliance with safety and cleanliness standards.
• Implement preventive maintenance programs andensure that all aspects of the property, includingcommon areasand individual units, are in excellent condition.
• Manage the leasing process, including overseeing showings, processing applications, and preparing lease agreements.
• Ensure high occupancy levelsby implementing effective marketing strategies, managing tenant renewals, andmaintaininga waitlist whenappropriate.
• Address tenant inquiries, concerns, and complaints promptly, ensuring positive and productivetenant relations.
• Oversee move-ins and move-outs, ensuring all necessary documentation is completed, and the property is prepared for newresidents.
• Prepare and manage theproperty’s annual budget,ensuring financial goals aremetand expenses are controlled.
• Track and report income andexpenses whileprovidingaccuratefinancialreports to upper management.
• Oversee rent collection, ensuretimelypayments, and manage late fees or payment plans.
• Implement cost-control strategies, evaluate vendor contracts, and negotiate service agreements tomaintainprofitability.
• Develop and execute marketing strategies to attract qualified tenants,including online listings, social media, local advertising, and community outreach.
• Organize and oversee residentevents toimprove retention throughcommunity engagement.
• Monitor competitive properties and industry trendsto ensure competitive pricing and property positioning.
• Handle tenant evictions in compliance with applicable laws, ensuring all legal procedures are followed.
• Develop and/or implement the Sterling 5 P’s Business Plan to ensure the property meets or exceeds the expectations of the owners, residents, vendors, and all customers.
• Manage the daily operations of assigned property to ensure profitability to SterlingManagement.Ensuring 100% compliance with all Sterling policies and procedures.Audit regularly to ensure systems are in place asrequired.
• Responsible foremanging expenses through proper use of the PO system to ensure theproperty meets financial goals as well as ensure the property’s needsare mettomaintainthe assets according to Sterling standards.
• Enforce zero delinquency policy andmaintaindelinquencies belowestablishedbudgeted goal.Adhere to the collection policy and ensure all on-site staffcomply withits guidelines.
• Meet or exceed budgeted Revenue, Expense, NOI & Cash Flow.
• Manage all capital projects as budgeted and approved by ownership.
• Manage all contracts and regularlysolicitbids to ensure the best price and value are obtained, aligning with company standards and budgetary goals.
• Manage all contractors on the property for satisfactory work, confirm safety measures arefollowed, andinsurance isup to date.
• Manage petty cash in a responsible and ethical manner andsubmittimelyforreimbursements.
• Review,processand approve or deny rental applications perthe Price Advice and Application Approval Processguidelines.
• Ensureall leasing and resident documentation is accurately uploaded and properly labeled in their Yardi account.
• MonitorCRMsystem to ensure the colleague’s compliance with company standards for closing ratios, follow-up procedures, and overall lead management. This includes but is not limited to reviewing reports, evaluating calls, and analyzing follow-up details.
• Oversee and verify that all team members complete morning merchandising each day within the first hour to ensure the community is clean, organized, and ready for business operations.
• Accurately and thoroughly completereport submissionsrequired by Sterling Mgmt. toRD/ DM on time ensuring effective communicationregardingtheproperty'sperformance.

Reports to: Regional Director

Schedule: Mon-Fri 8 am - 5 pm, Saturdays if/when needed.

Qualifications:

• Property Manager License is required
• High School Diploma or G.E.D equivalent. Some college educationpreferred.
• Minimum ofthree (3)years' experienceinmultifamilyproperty management required.
• Outstanding interpersonal,verbaland written communication skills with strong orientation for customer servicerequired.
• Excellent presentation, facilitation, organizationalskillsand other administrative capabilities.
• Ability to adapt to a demanding environment and manage multiple projects effectively.
• Proficientin Microsoft Office programs (Word, Excel, and Outlook), PDFand YARDI programs.
• High mathematical acuity including data analysis, attention to detail,forecastingand problem solving.

Other Requirements (Background Check and Drug Screening):

Must be able to pass a drug test, driving record, credit check, criminal history, and background
checks prior to employment with Sterling Management Ltd.

Physical Demands:

• Ability to read and comprehend moderately complex documents.
• Ability to verbally and in writing communicate information and ideas so others willunderstand. Must be able to exchange accurate information in these situations.
• Frequently operates a computer and other office productivity equipment, such as a copymachine, printer, telephone or fax machine.
• Moderate level of repetitive typing using a computer keyboard.
• Must be able to frequently walk the apartment community.
• Must be able to remain in a stationary position. Is occasionally required to move aboutinside the office to access files cabinets, supplies, and office equipment, etc.
• Alternate between sitting, standing, walking, and climbing stairs.
• Occasional bending, stooping, and reaching.
• Occasionally lift, carry and/or move up to 20 pounds.
• The noise level in the work environment will be moderate.
• Ability to travel to different work sites via personal automobile, rental car, airplane andother public transportation modes on occasion
• Medical
• Vision
• Flexible Spending Account
• Group Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Supplemental programs
• 401(k) Retirement Savings Plan
• Employee Assistance Plan
• Paid Time Off
• Paid holidays

Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is:

"Creating the Sterling Story by exceeding expectations... one customer at a time!"

**Sterling Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.