Property Manager: Occupancy, Maintenance & Growth

Cresten; Sioux Falls (SD); On-site; USD 45,000 - 65,000; Full time

Job summary

Cresten is seeking a Property Manager to oversee daily operations of multi-family residential complexes. You will strive to deliver an exemplary living experience and high-quality service at a superior value for residents.

You will drive occupancy goals through strategic advertising, property tours, and timely filling of vacancies, while maintaining accurate records and communicating with vendors and residents.

Qualifications

• Three years of Property Management or equivalent experience preferred.
• High School Diploma required.
• Familiar with Fair Housing Laws preferred.
• Knowledge of Yardi property management system preferred.

Responsibilities

• Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.
• Respond to inquiries via phones, internet, and walk-ins from prospective residents.
• Schedule and conduct property showings with prospective residents.
• Determine the eligibility of prospective residents according to company policy.
• Manage and maintain the property management system.
• Communicate effectively with vendors/contractors in a timely manner.
• Maintain accurate records, compiling reports and documentation.
• Provide excellent customer service and resident relations.
• Follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.
• Supervise maintenance activities in conjunction with the Maintenance Supervisor.
• Conduct routine inspections of the property, including common areas, grounds, and amenities.
• Ensure work orders are completed in a timely manner.
• Conduct market surveys, staying competitive with the market.
• Operate within non-discriminatory and Fair Housing laws.
• Assist in property budgets.
• Collect rents from current residents and assist in the collection of delinquent accounts.
• Monitor property performance metrics, such as occupancy rates, rent collection rates, and expense ratios.
• Implement strategies to improve property performance, including cost-saving measures and increasing tenant retention.
• Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, and maintenance issue resolution times, and other metrics as determined by Supervisor.
• Analyze property data to identify trends and areas for improvement.
• Other duties as required/assigned.

Skills

Detail-oriented

Organization

Communication

Interpersonal skills

Multitasking

Microsoft Office

Education

High School Diploma

Fair Housing Laws knowledge

Yardi knowledge

Tools

Yardi

Microsoft Office

Job description

Cresten is seeking a Property Manager to oversee daily operations of multi-family residential complexes. You will strive to deliver an exemplary living experience and high-quality service at a superior value for residents.

You will drive occupancy goals through strategic advertising, property tours, and timely filling of vacancies, while maintaining accurate records and communicating with vendors and residents.