Property Manager, Multifamily (Lease Up)

Cushman Wakefield Multifamily; Dallas (TX); On-site; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a Property Manager to oversee multifamily properties. This role involves ensuring smooth operations, providing exceptional customer service, and leading a high-performing team. You'll manage budgets, enhance resident satisfaction, and implement effective marketing strategies to drive revenue. Join a forward-thinking company where your leadership can make a significant impact on community living standards. If you have a passion for property management and a knack for motivating teams, this opportunity is perfect for you.

Qualifications

• 3+ years of Property Management experience required.
• 3+ years of Management experience preferred.

Responsibilities

• Oversee operations of the community, ensuring high service standards.
• Lead and manage a cohesive team to maximize property performance.
• Drive revenue through creative marketing and competitor analysis.

Skills

Effective communication

Customer service skills

Microsoft Office Suite

General office skills

Sales skills

Education

Bachelor’s Degree

Real Estate License

Job description

Job Title

Property Manager, Multifamily (Lease Up) (https://careers.cushmanwakefield.com/)

Job Description Summary

Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring a high level of service. They motivate high-performing teams to maximize property performance.

Essential Job Duties:

1. Ensure the smooth operation of our community in a fast-paced environment, overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
2. Provide superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to company standards.
3. Track and evaluate advertising and all client traffic.
4. Develop, mentor, lead, and manage a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
5. Drive revenue through understanding and analyzing competition and developing creative marketing programs.
6. Lead by example, instilling and modeling Cushman & Wakefield’s mission to be the best national management company.
7. Supervise day-to-day operations of the on-site team, ensuring policies and procedures are followed.
8. Maintain effective on-site staff through interviewing, hiring, and coaching.
9. Maintain resident files according to company standards.
10. Create a positive living environment through prompt conflict resolution and follow-up.
11. Manage the overall community budget and finances.
12. Collaborate with leasing staff to meet leasing and marketing goals.

Competencies:

• Effective communication and customer service skills
• Proficiency in Microsoft Office Suite and internet navigation
• General office, bookkeeping, sales skills, and excellent communication skills
• Ability to set goals and improve staff performance
• Supervise daily team operations, ensuring policy compliance
• Manage a team effectively
• Perform other duties as assigned

Important Education:

• Bachelor’s Degree preferred
• Real Estate License preferred

Important Experience:

• 3+ years of Property Management experience
• 3+ years of Management experience

Work Environment

This role operates in a professional office environment, requiring standard office equipment use and regular travel.

Physical Demands

Employees may need to stand, walk, ascend stairs, and operate office machinery. Ability to lift up to 25 pounds is required.

Other Duties

This description is not exhaustive; duties may change or be added as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADAAA, contact 1-888-365-5406 or email us, referencing the job title and location.