Property Manager, Multifamily (Lease Up)
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Job Title
Property Manager, Multifamily (Lease Up)
Job Description Summary
Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property.
Essential Job Duties
- Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. Completing lease/renewal paperwork to company standards.
- Tracking and evaluating advertising and all client traffic.
- Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
- Driving revenues through understanding and analysis of competition and developing creative marketing programs.
- Leading by example and modeling Cushman & Wakefield’s mission to be the best national management company.
- Supervising day-to-day operations of the on-site team, ensuring policy adherence.
- Maintaining effective on-site staff through interviewing, hiring, and coaching.
- Maintaining residents' files according to company standards.
- Creating a positive living environment through prompt conflict resolution and follow-up.
- Managing community budget and finances.
- Collaborating with leasing staff to meet leasing and marketing goals.
Competencies
- Effective communication and customer service skills
- Proficiency in Microsoft Office Suite and internet navigation
- Office, bookkeeping, sales skills, and excellent communication skills
- Goal setting and staff performance improvement
- Team management abilities
- Other duties as assigned
Education & Experience
- Bachelor’s Degree preferred
- Real Estate License preferred
- 3+ years of Property Management experience
- 3+ years of Management experience
Work Environment & Physical Demands
This role operates in a professional office environment, requiring travel and physical activity such as standing, walking, and lifting up to 25 pounds.
Other Information
This description is not exhaustive. Cushman & Wakefield is an Equal Opportunity employer. For accommodations related to ADA, contact 1-888-365-5406 or HRServices@cushwake.com.