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The Community Manager is responsible for overseeing the day-to-day operations, financial performance, and resident satisfaction of a multifamily apartment community. This role involves leadership, tenant relations, budget management, staff supervision, and ensuring compliance with all property regulations and policies. The Community Manager will collaborate closely with maintenance teams, leasing staff, and property owners to meet performance goals and ensure the community remains an attractive, safe, and well-maintained place to live.
Key Responsibilities
Operational Management:
- Manage daily operations, including leasing, rent collection, and maintenance.
- Develop and implement community policies and procedures.
- Ensure compliance with federal, state, and local regulations, including Fair Housing laws.
- Oversee budgeting, financial reporting, and expense management.
- Monitor rent collections, occupancy rates, and delinquencies to maximize revenue.
- Manage and approve operating expenses, aligning with the property’s budget.
Resident Relations:
- Serve as the primary contact for resident issues, ensuring prompt resolution.
- Develop and implement resident engagement programs and events.
- Oversee lease renewals, move-ins, move-outs, and resident retention.
Human Resources:
- Hire, train, and manage on-site staff, including leasing agents and maintenance personnel.
- Provide feedback, evaluations, and coaching to ensure staff performance.
- Maintain a positive work environment and ensure adherence to policies.
Safety and Maintenance:
- Collaborate with maintenance staff to ensure timely repairs and property upkeep.
- Inspect the property regularly for safety, cleanliness, and curb appeal.
- Manage vendor relationships and negotiate service contracts.
Marketing and Leasing:
- Implement marketing strategies to attract new residents and maintain high occupancy.
- Oversee the leasing process, ensuring timely unit rentals and competitive pricing.
Administrative:
- Ensure proper documentation and record-keeping of financial, resident, and operational information.
- Assist with legal and regulatory compliance, including leasing documentation.
Job Requirements:
- Bachelor’s degree in business, real estate, or related field preferred.
- 3+ years of experience in property management, preferably multifamily.
- Strong knowledge of property management software (e.g., ResMan, Yardi and RealPage).
- Excellent leadership, communication, and organizational skills.
- Strong financial acumen and experience with budgeting and expense management.
- Knowledge of Fair Housing laws and property management regulations.
Condition of Employment:
- Valid driver’s license required.
- Must be available for evening meetings and after-hour emergencies.
Job Type: Full Time
Schedule:
o Monday to Friday – 8AM to 5PM
Pay: from $25.00 per hour
License/Certification: Driver's License (Required)
Work Location: In person and On-site in Arlington, TX
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Sales and Management
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