Property Manager- Mott Haven

Domain Cos Management LLC; United States; On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid parental leave

Bonus potential

Professional development

Job summary

The Domain Companies in the Bronx seeks an experienced Property Manager to lead a stabilized two-building, mixed-income community in Mott Haven. You will oversee on-site staff, collections, leasing conversations, and resident relations, delivering high-quality service in a fast-paced environment.

The ideal candidate has a Bachelor's in business or real estate, 4+ years in property management, and proficiency with Yardi Voyager and MS Office.

Qualifications

• Bachelor's degree preferred (business admin or real estate).
• 4+ years property management experience.
• Experience leading and developing a team.
• Experience with multi-family properties and local housing laws.

Responsibilities

• Directly manage on-site team (APM, Maintenance Manager, Leasing).
• Oversee resident collections and legal arrears process including housing court calendars.
• Oversee leasing activities and maintain relationships with the Administrative Agent for affordable units.
• Manage financial reporting, budgeting, property performance and resident relations.
• Establish relationships with residents, vendors, community leaders, and city agencies.
• Lead and develop direct reports and ensure alignment with business objectives.

Skills

Team leadership

Customer service

Budgeting

Communication

Property management

Yardi Voyager

MS Office

Education

Bachelor's degree in business administration or real estate

Tools

Yardi Voyager

MS Office

Job description

Salary 120000

Who we are

The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social economic and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable mixed income and luxury apartments, condominiums, hospitality, retail, entertainment venues and creative workspace. For more information go to wwwthedomaincoscom. Our success is a result of our community focused approach, collective entrepreneurial spirit and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.

What were looking for

We are seeking an experienced Property Manager who is passionate about our people and the resident experience. This leader will run a stabilized mixed income two building community in the heart of the Mott Haven neighborhood of the Bronx. The ideal candidate is a self starter with excellent customer service skills, a passion for delivering a high quality product and a commitment to creating a positive team member and resident experience. This is a high touch role in a dynamic fast paced stabilized two building community. Resident and neighborhood situations can be challenging so we’re looking for someone who stays calm under pressure, de escalates conflict effectively and handles concerns with both firmness and empathy.

What youll be doing

• Directly manage the on site team including the Assistant Property Manager, Maintenance Manager and Leasing personnel. Responsible for hiring, training, scheduling, performance management and formal corrective action in coordination with HR.
• Own resident collections delinquency management and the legal arrears process including the housing court calendar stipulation, tracking and coordination with counsel.
• Experience with rental assistance programs and processing one shot deal paperwork is required.
• Oversee financial reporting, budgeting, property management and resident relations.
• Oversee leasing, take part in all leasing meetings and maintain the relationship with the Administrative Agent for all affordable unit re rentals.
• Establish and maintain relationships with team members, residents, vendors, community leaders, financial partners and city agencies in collaboration with upper management.
• Serve as a visible approachable presence on site building trust with residents and partnering with local organizations and agencies in the Mott Haven community.
• Address resident concerns conflicts and sensitive situations promptly and professionally, escalating to upper management as needed.
• Consistently make a conscious and positive impact on everyone your Domain footprint reaches and beyond.
• Identify and seek out opportunities to add value to the property, the resident experience and the team member experience.
• Lead and develop direct reports. Make sure they feel supported, aligned and engaged in their role and connected to the greater team and Company.
• Understand the business objectives to ensure optimal property performance in line with company benchmark expectations.
• Meet property financial goals through successful execution of the business plan and adherence to the operating budget.
• Review property performance and evaluate marketing, pricing and financial strategies.
• Maintain product knowledge of the community through consistent evaluation of market conditions and trends.
• Mitigate monitor and resolve all violations through to completion in collaboration with the compliance department.
• In collaboration with the Maintenance Manager oversee repairs, maintenance and building mechanical preventative maintenance.
• Be proactive about solving problems even outside your area and be ready to take on additional initiatives and responsibilities as they emerge.
• Seek out opportunities to lead and do everything you can to help the Company achieve its larger objectives.

Skills Experience and Qualifications Required

• Bachelors degree preferred with a concentration in business administration or real estate.
• A minimum of 4 years of property management experience required.
• Experience leading and developing a team required.
• Experience with multi family general repairs, maintenance, mechanicals and Local Laws.
• Experience with various regulatory agencies required; affordable housing required.
• Proven ability to handle difficult conversations and conflict resolution with professionalism and composure.
• Technically savvy with the ability to learn our property management software Yardi Voyager experience required.
• Experienced in MS Office products such as Word, Excel and Outlook.
• Customer centric with a warm demeanor, positive attitude and impeccable follow through.
• Able to work independently and with a team.
• Able to plan and prioritize efficiently and motivate and lead team members.
• Able to work in a fast paced environment and complete multiple tasks with simultaneous deadlines.
• Strong written and oral communication and problem solving skills.

Physical Demands

This position involves regular walking, climbing of stairs, standing, sitting for extended periods of time, hearing and talking. May occasionally involve stooping, kneeling or crouching. Scaling of ladders is a common occurrence therefore comfortability with heights is required. May involve close vision, color vision, depth perception, focus adjustment and viewing computer monitor for extended periods of time. Involves manual dexterity for using keyboard, mouse and other office equipment. May involve moving or lifting items at or under 40 pounds. Lifting belt is required.

Work Hour Requirements

Ability to work a flexible schedule based on needs of the property as well as the company needs. Regular dependable attendance and punctuality.

Company Benefits

• Health and wellness benefits with 4 different plan offerings
• Company paid Life Insurance and Short Term Disability
• Paid Parental Leave Program up to 8 weeks of 100 pay
• 401k matching program up to 415 days of paid vacation
• 7 sick days and 10 company holidays annually
• Competitive compensation with annual bonus potential
• Fun extracurricular activities and perks
• MyDomain discounts at local businesses
• 2 Volunteer days and an annual community day where we get to give back together
• Professional development opportunities

This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time.

The Domain Companies is an Equal Opportunity Employer committed to a diverse and inclusive work environment.