Property Manager

Dolphin Property Services LLC; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical coverage for employee

Vision

401k with employer matching

Life insurance

Annual performance-based bonus

Bonus opportunities

2 weeks vacation per year

5 personal days per year

12 paid holidays

Travel reimbursement

Job summary

Dolphin Property Services LLC, a New York-based property management firm, seeks a Property Manager to oversee an affordable housing property in the Bronx. You will handle tenant interactions, collections, lease administration, and coordinate maintenance to ensure property standards are met.

The role requires strong organizational and communication skills, familiarity with Section 8/LIHTC programs, and the ability to supervise both office and maintenance staff. Bilingual English/Spanish preferred.

Qualifications

• Minimum years' experience in property management, including affordable housing programs (Section 8, LIHTC, 236 Mitchell-Lama).
• Knowledge of local, state, and federal regulations governing the property.
• Previous supervisory experience (office and maintenance staff).
• Understanding of annual certification process and procedures.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Bilingual English and Spanish preferred (read/write/speak).
• Strong organizational, verbal and written communication skills.
• Ability to work independently and in a team.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage resident community needs in accordance with Fair Housing guidelines.
• Oversee day-to-day operations across office and maintenance staff.
• Coordinate with maintenance on work orders using Yardi; dispatch, monitor, and follow up for resident satisfaction.
• Ensure on-time collection and completion of annual resident certifications.
• Monitor violations (HPD, DOB, FDNY) and coordinate with maintenance to resolve and document outcomes.
• Process new move-in packages and ensure units are market-ready.
• Maintain resident and property files, review invoices, and support monthly variance reports.

Skills

MS Office

Bilingual English/Spanish

Supervisory experience

Tenant management

Tools

Yardi

Jack Jaffa portal

Job description

Dolphin Property Services is a real estate property management company specializing in affordable housing properties. We are a growing New York-based Property Management firm looking for a Property Manager to manage and maintain an affordable housing property in the Bronx.

Summary/Objective:

The role of the Property Manager is to interact with tenants as you handle a variety of management issues, including collections, lease administration and complaints. You will also ensure proper and timely maintenance of the property itself via visual inspections and coordination with the maintenance staff.

Classification: Exempt (not overtime eligible)

Essential function/Responsibilities: duties include but are not limited to the following:

• Manages resident community needs in accordance with Fair Housing guidelines.
• Overseeing and managing all day-to-day operations throughout the property including office and maintenance staff
• Works in conjunction with maintenance staff on the administration of work order requests, including entering work orders into Yardi, dispatching to staff, monitoring completion, and following up to ensure resident satisfaction.
• Ensuring on-time collection and completion of all annual resident certifications
• Monitors all violations (HPD, DOB, FDNY) utilizing the Jack Jaffa portal and works with the maintenance team and senior management to resolve, preparing necessary paperwork and/or completing e-certification to clear violations. Tracks status of all open violations.
• Processing new move-in packages
• Responsible for ensuring the office, community spaces and vacant ready apartments are \"market ready.\" Must have an awareness of the \"curb appeal\" of the property.
• Thorough knowledge of lease terms, specifications and all community policies.
• Must strictly observe Company policy on delinquent rents and other non-compliant lease violations. Processes evictions in accordance with Federal, State, and local laws. Processes all site write-offs in a timely manner accordance with Company policy.
• Overseeing the resident move-in and move-out process.
• Responsible for all unit inspections including unit move-ins and move-outs.
• Prepares move-out reports including assessment of damages and fees for the accountant to utilize in performing deposit accounting.
• Responsible for proper preservation of all resident and property files.
• Accountable for collection of rents and all monies on site including scanning of checks via Yardi and bank deposits.
• Reviews Aged Receivable reports regularly and follow up with residents on outstanding balances; leads the coordination with outside legal counsel as needed with approval from senior management.
• Reports any unusual circumstances, property loss or liability related incidents and work-related injuries involving the residents, property or personnel to senior management immediately.
• Conducts physical inspections of the entire property and directly supervises the service, grounds, and maintenance personnel through the property Superintendent. Together with the Maintenance Director, responsible for generating the preventive maintenance schedule for the maintenance staff.
• Assists the Superintendent and maintenance team with conducting annual unit inspections to ensure compliance with all agency's regulatory standards.
• Reviews all invoices for the site and approves or rejects in accordance with proper GL coding, annual budget, and confirmation of work completion.
• Assists senior management staff with preparation of monthly financial variance reports.

Requirements:

Minimum years' experience in the field of property management field, including experience with various Affordable Housing programs (Section 8, LIHTC, 236 Mitchell-Lama)

Knowledgeable in and compliant with all local, state, and federal regulations governing the property including landlord/tenant regulations.

Previous supervisory experience (office and maintenance staff)

Understanding of annual certification process and procedures

Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook.

Experience working with unions is a plus.

Bilingual English and Spanish - read, write, speak - preferred.

Strong organizational, verbal and written communication skills are a must.

Must be able to work both independently and with a team.

Must be able to multitask and thrive in a fast-paced, constantly changing environment.

• Medical coverage for the employee full premium paid by DPS. Coverage starts day 1 of employment.
• Vision
• 401k with employer matching
• Life insurance
• Annual performance-based bonus
• Additional incentive-based bonus opportunities
• 2 weeks' vacation per calendar year
• 5 personal days per calendar year
• 12 annual paid holidays
• Reimbursement for business travel
• Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Ability to Relocate: Brooklyn, NY:

Relocate before starting work (Required)