Property Manager – Growth & Resident Experience Leader

Progress Residential, L.P.; Denver (CO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Generous PTO

Learning & development

Culture and teamwork

Job summary

Progress Residential in Denver is seeking a Property Manager to lead and manage a market of single-family rental homes. You will oversee resident relations, move‑in procedures, rent collection, and the overall customer experience while coordinating with central support and the market team.

You’ll drive leasing, move‑in readiness, and market performance, providing direction in the absence of the Regional Operations Director and ensuring compliance with lease provisions and company guidelines.

Qualifications

• Bachelor’s Degree in Business or 5+ years of progressive property management work experience in either the single family or multi‑family rental industry
• 3+ years of supervisory experience
• Real Estate license required (within 90 days of hire)
• Real Estate license and Property Manager Permit required in the state of Nevada
• Must have a valid Driver’s License

Responsibilities

• Oversee and manage development of Property Management staff across move in, cash collection, customer relations, renter’s insurance, early terminations, HOA Violations, transfers, utilities, and general property management.
• Lead property management team in maintaining a high degree of customer service and competency level in all resident interactions, whether over the phone or email, through formal written communication or in person.
• Establish environment that promotes teamwork and cohesion with Leasing, Pricing, Retention, Operations, Service, and Construction teams in order to drive P&L performance.
• Manage daily operations and oversees market in absence of the Regional Operations Director.
• Exercise sound judgement and autonomy in resolving customer concerns within company guidelines. Always striving to provide the best possible experience.

Skills

Property management

Team leadership

Customer service

Communication

Microsoft Office

Yardi Voyager

Salesforce

Education

Bachelor’s Degree in Business

Tools

Yardi Voyager

Salesforce

MS Office

Job description

Progress Residential in Denver is seeking a Property Manager to lead and manage a market of single-family rental homes. You will oversee resident relations, move‑in procedures, rent collection, and the overall customer experience while coordinating with central support and the market team.

You’ll drive leasing, move‑in readiness, and market performance, providing direction in the absence of the Regional Operations Director and ensuring compliance with lease provisions and company guidelines.