Property Manager - Experienced

MERCER MANAGEMENT & DEVELOPMENT INC; Hamilton (NJ); On-site; USD 48,000 - 72,000; Full time

Job summary

Mercer Management & Development Inc is seeking an enthusiastic Leasing Agent & Property Manager to handle daily operations of our community. The role combines leasing duties with property management to deliver outstanding resident service.

You will conduct tours, process applications, coordinate maintenance, market the property, manage budgets, and ensure compliance and high standards across the site.

Qualifications

• Experience in property management or leasing preferred.
• Strong communication and interpersonal skills.
• Proficiency with Appfolio and Microsoft Office.

Responsibilities

• Greet prospective residents, conduct tours, and highlight community benefits.
• Process applications, verify information, conduct background checks, prepare leases.
• Market the property and attract residents via multiple channels.
• Deliver excellent customer service and resolve resident questions.
• Oversee operations: maintenance, relations, admin, and compliance.
• Manage budgets, track expenses, and assist rent collection.

Skills

Customer focus

Communication skills

Multitasking

Problem solving

Tools

Appfolio

Microsoft Office

Job description

We are looking for an enthusiastic and detail-oriented Leasing Agent & Property Manager to manage our daily operations. This dual role combines leasing responsibilities with property management duties, providing a unique opportunity to engage with residents and oversee the successful operation of our community.

Key Responsibilities:

Prospective Resident Engagement: Greet and assist potential residents in finding their ideal apartment. Conduct property tours and highlight the features and benefits of our community.

Application Processing: Handle the application process, including verifying applicant information, processing background checks, and preparing lease agreements.

Marketing & Outreach: Develop and execute marketing strategies to attract new residents. Use various channels to promote the property and enhance its visibility in the market.

Customer Service: Address and resolve prospective residents’ questions and concerns promptly, ensuring a positive experience throughout the leasing process.

Operational Oversight: Manage all aspects of property operations, including maintenance, resident relations, and administrative tasks. Ensure the property is maintained to the highest standards.

Resident Relations: Build and maintain strong relationships with current residents. Handle resident inquiries, complaints, and service requests with professionalism and efficiency.

Financial Management: Assist in preparing and managing the property budget. Monitor financial performance, track expenses, and ensure timely rent collection.

Team Coordination: Work with the maintenance team and other staff to ensure smooth operations. Provide guidance and support to ensure all team members are meeting their responsibilities.

Compliance: Ensure compliance with all relevant regulations and company policies. Maintain accurate records and documentation.

Qualifications:

Previous experience in property management or leasing is highly desirable.

Strong communication and interpersonal skills with a customer-centric approach.

Proficiency in Appfolio property management software and Microsoft Office Suite is preferred.

Ability to multitask and handle various responsibilities efficiently.

Excellent problem-solving skills and attention to detail.

Flexible availability, including evenings and weekends as needed.