Property Manager And Experience Director

Kreate Hub; New York (NY); Presencial; USD 70 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary range $70k–$80k

Two weeks vacation

Start date November 1, 2026

Resumo da oferta

Kreate Hub in the Bronx is seeking a hands-on Coworking Community & Operations Manager to lead daily operations, drive occupancy, and coordinate member services on-site.

You will manage inquiries, tours, renewals, budgets, vendors and events while reporting directly to the CEO; a four-year background in coworking or hospitality and CRM experience are essential for success in this busy community space, with a schedule that includes occasional evenings and weekend coverage.

Qualificações

• Minimum four years in coworking or hospitality operations.
• Experience handling sales/renewal processes with measurable occupancy or revenue impact.
• Ability to coordinate vendors and manage multiple priorities independently.
• Strong written and verbal communication and policy enforcement.
• Familiarity with CRM, property-management or related systems.

Responsabilidades

• Maintain high occupancy: handle inquiries, tours, follow-ups, renewals and sales pipeline.
• Deliver reliable member service and enforce policies in daily interactions.
• Run daily operations: coordinate maintenance, vendors, supplies and move-ins/move-outs.
• Manage collections and expenses with accurate records and budget control.
• Coordinate events and partnerships to boost member engagement and attraction.

Conhecimentos

coworking operations

sales & renewals

vendor coordination

member service

CRM knowledge

Ferramentas

CRM software

Descrição da oferta de emprego

Coworking Community & Operations Manager

Kreate Hub | Bronx, NY | Full-time, on-site

Salary: $70,000–$80,000 annually
Vacation: Two weeks annually
Reports to: CEO
Schedule: Monday–Friday, 9 a.m.–5 p.m. Occasional evening and weekend work is required for operational needs, scheduled events and urgent building matters.
Start date: November 1, 2026

The opportunity

Lead the daily operation of Kreate Hub’s Bronx workspace community for artists, makers and creative businesses. Your priorities are to maintain high occupancy, turn inquiries and tours into memberships, retain members and keep the building running smoothly.

This is a hands-on, on-site management role combining sales, member service and building operations. You will follow up with prospects, resolve member concerns, manage collections and coordinate vendors while reporting directly to the CEO.

What you will do

• Maintain high occupancy: Manage inquiries, tours, follow-up, membership agreements and renewals. Anticipate vacancies and keep an accurate sales pipeline.


• Deliver reliable member service: Build relationships, resolve concerns professionally and apply membership, billing and building policies consistently.


• Run daily operations: Coordinate maintenance, vendors, supplies and move-ins/move-outs. Maintain clean, safe, functional spaces and follow security and emergency procedures.


• Manage collections and expenses: Track overdue balances, document payment follow-up, maintain accurate records and control spending within approved budgets.


• Strengthen the community: Coordinate approved events, local partnerships and outreach that support member engagement and attract prospective members.


• Keep work on track: Set priorities for assigned staff and contractors, follow through on open issues and report weekly on occupancy, sales conversion, retention, collections and operations.

What you will bring

• At least four years of experience in coworking or hospitality, with responsibility for daily operations and customer or member service.


• Experience managing a sales or renewal process, with concrete examples of improving occupancy, revenue or retention.


• Practical experience coordinating vendors, resolving service issues and managing multiple priorities independently.


• Clear written and verbal communication, accurate recordkeeping and sound judgment when enforcing policies or escalating problems.


• Comfort using CRM, property-management or comparable business systems.

Experience with creative communities, studio leasing or event programming is a plus.