Property Manager

VRA Realty; West Chester (Chester County); On-site; USD 65,000 - 90,000; Full time

Job summary

VRA Property Management, based in West Chester, is seeking a full-time Property Manager to oversee a 128-unit portfolio across PA, DE, and NJ. The in-office role requires strong leasing, tenant relations, inspections, permits, and legal compliance knowledge.

The ideal candidate will manage marketing, showings, applications, rent collection, and owner communications, ensuring smooth operations and timely inspections in a dynamic team environment.

Qualifications

• 5+ years of property management experience (residential or mixed-use).
• Proven experience in leasing, facilities management, or related fields.
• Excellent customer service skills with professional phone etiquette.
• Ability to negotiate contracts while maintaining positive relationships with tenants and vendors.
• Strong organizational skills with attention to detail in record keeping and compliance documentation.

Responsibilities

• Leasing & Marketing: post vacancies, market across MLS, AppFolio, and social platforms, manage showings and lease execution, ensure move-in funds before key release.
• Move-In / Move-Out Coordination: conduct inspections with AppFolio reports, process security deposits within 30 days, coordinate cleaning and turnover vendors.
• Maintenance Oversight: assign and close work orders in AppFolio, obtain quotes for repairs over $250, track vendor performance, oversee rent collection and owner distributions.
• Inspections & Compliance: pull and maintain rental permits, conduct biannual inspections, schedule township inspections and renewals, maintain vendor compliance files.
• Communication & Reporting: provide weekly updates to COO, maintain transparent communication with owners and tenants, track occupancy and delinquency KPIs.

Skills

Property management

Customer service

Negotiation

Organizational skills

Communication

Tools

AppFolio

Job description

VRA Property Management is hiring a full-time Property Manager to oversee a 128-unit residential and commercial portfolio across Pennsylvania, Delaware, and New Jersey. This is an in-office role based in West Chester, ideal for an experienced manager who lives in or near Delaware County and knows how to run rentals across the tri-state area. You'll be the day-to-day point person for leasing, tenants, inspections, permits, and the legal side of keeping the portfolio running.

Leasing & Marketing

• Post new vacancies within 48 hours of tenant notice
• Market across MLS, AppFolio, and social platforms (Facebook, Marketplace, etc.)
• Manage showings, applications, and lease execution
• Ensure lease signing and full move-in funds prior to key release

Move-In / Move-Out Coordination

• Complete inspections with detailed AppFolio reports and photos
• Process security deposit accounting within 30 days
• Coordinate cleaning, repairs, and turnover vendors

Maintenance Oversight

• Assign and close work orders in AppFolio promptly
• Obtain quotes and approvals for repairs over $250
• Track vendor performance and ensure tenant satisfaction
• Oversee rent collection, deposits, and owner distributions
• Process incoming mail and tenant checks in the office
• Review invoices weekly and reconcile with bookkeeping
• Reduce delinquencies and manage the eviction process start to finish, including attending hearings as the company representative

Inspections & Compliance

• Pull and maintain rental permits across PA, DE, and NJ jurisdictions
• Conduct biannual inspections for occupied units
• Schedule township rental inspections and renewals
• Maintain vendor compliance files (W-9s, COIs, and contracts)

Communication & Reporting

• Provide weekly property management update to COO
• Maintain transparent communication with owners and tenants
• Track KPIs including occupancy, delinquency, and maintenance response

Qualifications

• Proven experience in property management or real estate administrative roles, with familiarity in property leasing, facilities management, or related fields
• 5+ years of property management experience (residential or mixed-use)
• Excellent customer service skills with professional phone etiquette and conflict management capabilities
• Ability to negotiate contracts effectively while maintaining positive relationships with tenants and vendors
• Office experience including data entry, filing systems, contract administration, and administrative support functions
• Strong organizational skills with attention to detail in record keeping and compliance documentation
• Demonstrated ability to lease rental units while adhering to fair housing practices
• Effective written and verbal communication skills, with the ability to handle multiple priorities efficiently
• Based in or near the Delaware County / West Chester area
• Reliable transportation and valid driver's license
• This role offers an opportunity to work within a dynamic team committed to excellence in property management while providing essential housing solutions to our community.