Residential Property Manager

Hightop Development; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

A premier real estate development firm in Philadelphia is seeking an experienced Property Manager to oversee their property portfolio. This role focuses on ensuring operational excellence and building strong resident relationships. The ideal candidate will possess over 3 years of property management experience, strong financial acumen, and the ability to manage multiple priorities in a fast-paced environment. If you have a passion for property management and want to be part of a dedicated team, apply now.

Qualifications

• 3+ years of property management experience, preferably overseeing multi-site or portfolio operations.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently and make informed decisions.
• Strong financial acumen with experience in budgeting and financial analysis.
• Availability to respond to emergencies and handle after-hours calls.
• Valid driver’s license and reliable transportation.
• Proficiency in property management software and Microsoft Office.

Responsibilities

• Serve as the primary point of contact for residents, ensuring satisfaction across the portfolio.
• Monitor maintenance requests, ensuring completion and resident satisfaction.
• Oversee the general property management inbox for timely responses.
• Prepare renewal notices and coordinate to maintain strong occupancy rates.
• Conduct regular building inspections to ensure standards are met.
• Manage the full scope of unit turnover from inspections to readiness.
• Monitor and manage resident delinquencies to minimize outstanding balances.
• Review and track vendor invoices for accuracy and timely payment.

Skills

Property management

Communication

Organization

Problem-solving

Financial acumen

Tools

Property management software

Microsoft Office Suite

Job description

Overview

Hightop Development is a premier Philadelphia-based real estate development company spearheading transformative mixed-use multifamily and planned community developments throughout the region. At Hightop, we are more than just developers; we are visionaries dedicated to shaping the urban landscape and enhancing the communities we serve.

With a vertically integrated approach, Hightop seamlessly navigates every stage of the real estate journey, from initial acquisition down to property management. Our expertise spans across acquisition, financing, construction, leasing, and property management, ensuring a holistic and streamlined process from start to finish.

About the job:

The Property Manager oversees the entire property portfolio, ensuring operational excellence, strong resident relationships, and the consistent delivery of high-quality living experiences. This role emphasizes portfolio-wide management with clear ownership over key areas of performance, communication, and process execution.

Responsibilities

• Resident Relations: Serve as the primary point of contact for residents, ensuring timely communication, issue resolution, and satisfaction across the portfolio.
• Work Order Tracking: Monitor and evaluate maintenance requests, ensuring completion and resident satisfaction through consistent follow-up and reporting.
• Inbox Management: Oversee the general property management inbox to ensure all inquiries are addressed promptly and professionally.
• Renewal Management: Prepare and distribute renewal notices, track responses, and coordinate with leasing and operations teams to maintain strong occupancy rates.
• Building Inspections: Conduct regular inspections to ensure buildings meet company standards for safety, maintenance, and presentation.
• Turnover Management: Lead and manage the full scope of unit turnover, from move-out inspections through to ready-for-move-in status, coordinating closely with vendors and internal teams.
• Delinquency Oversight: Monitor and manage resident delinquencies, communicating with residents and accounting as needed to minimize outstanding balances.
• Accounts Payable: Review, approve, and track vendor invoices to ensure accuracy and timely payment in coordination with the finance team.

Qualifications

• 3+ years of property management experience, preferably overseeing multi-site or portfolio operations.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently, make informed decisions, and solve problems in a timely manner.
• Strong financial acumen and experience in budgeting, financial analysis, and reporting.
• Availability to respond to emergencies and handle after-hours calls as necessary.
• Valid driver’s license and reliable transportation.
• Proficiency with property management software and Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.

If you are passionate about property management, possess excellent leadership skills, and thrive in a fast-paced environment, we invite you to apply for this rewarding position. Please submit your resume, cover letter, and salary expectations. We look forward to reviewing your application and potentially welcoming you to our dedicated property management team.