Property Manager

WPM Real Estate Management; Lancaster (Lancaster County); On-site; USD 63,000 - 77,000; Full time

Job summary

A real estate management company is seeking an experienced Property Manager for a new property in Lancaster, PA. The role focuses on community management, overseeing leasing processes, budgets, and property inspections, while ensuring excellent resident relationships. The ideal candidate has 5 years of management experience and strong customer service skills. Starting salary for this position is $70,000 and offers an opportunity to lead a dedicated team within a vibrant community.

Qualifications

• 5 years’ experience in residential property management preferred.
• 2 years’ experience in a Property Manager or Community Manager role preferred.

Responsibilities

• Supervise leasing processes and ensure compliance with Fair Housing laws.
• Manage community budgets and optimize occupancy.
• Conduct regular property inspections and maintain communication with residents.
• Oversee community maintenance and staff management.

Skills

Customer service

Team leadership

Budget management

Property inspections

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Property management accounting software

Job description

Overview

WPM is seeking a customer-driven, forward-thinking, self-motivated and experienced Property Manager for our brand new lease up property in Lancaster, PA. The Property Manager will act as the heart of this community, responsible for leading a team of associates in the efficient operation of this residential community.

Starting salary for this position is $70,000.

Essential Functions

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings by providing necessary documentation to Property Accountants.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Manages the community budgets for prospective years. Manages property against budget throughout the year and accounts for variances.
• Markets the community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
• Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests or complaints.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained environment. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
• Performs standard supervisory functions including hiring staff, assigning work, and training, providing feedback, disciplining staff, developing staff, and terminating staff.
• Models Company core values for staff and residents. Enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
• Performs other duties as assigned.

Required Knowledge, Skills, And Abilities

• Demonstrated knowledge of residential property management through successful track record
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Delaware JP Court experience
• Delaware Form 50 Holder
• Valid driver’s license and vehicle required

Education And Experience

• High school diploma or equivalent
• 5 years’ experience in residential property management preferred
• 2 years’ experience in a Property Manager or Community Manager role preferred

#IND1