Property Manager

m5x2; Richland (WA); On-site; USD 38,000 - 48,000; Full time

Job summary

m5x2 is seeking a Leasing Coordinator to manage vacant units, respond to tenant inquiries, conduct showings, and prepare leases for signature in the Richland area.

You will also handle tenant move-ins/outs, coordinate maintenance, enforce lease terms, and assist with rent collection as needed, while staying communicative and a dependable team player who helps maintain a positive workplace culture.

Responsibilities

• Leasing vacant units: Advertise vacant units on multiple channels to identify prospective tenants
• Leasing vacant units: Respond to incoming prospective tenant inquiries from the listings
• Leasing vacant units: Conduct showings in person and virtually
• Leasing vacant units: Follow-up to assure applications are completed and questions addressed
• Leasing vacant units: Create and distribute leases for signature
• Existing tenant satisfaction and compliance: Conduct move-in/move-out inspections
• Existing tenant satisfaction and compliance: Coordinate maintenance requests
• Existing tenant satisfaction and compliance: Communicate and enforce lease terms
• Existing tenant satisfaction and compliance: Assist Special Projects team with rent collection as needed
• Other/admin: Correct time entries or attend weekly meetings
• Be responsive and be on time: Contractors have the ability to set their own schedule and we must meet expectations with notice
• Be communicative: Stay in communication with the team about status, capabilities, concerns, needs for effectiveness, and clarification
• Be a team player: Ensure other team members have what they need to do their job; complete admin tasks consistently
• Contribute to and cultivate a positive workplace culture: Work together to create a positive environment

Job description

Roles

Leasing vacant units (75% of total time)

Take accountability for a property’s occupancy rate

• Advertise vacant units on multiple channels to identify prospective tenants
• Respond to incoming prospective tenant inquiries from the listings
• Conduct showings in person and virtually
• Follow-up to assure applications are completed and questions addressed
• Create and distribute leases for signature

Existing tenant satisfaction and compliance (20% of total time)

Take accountability for a property’s tenant satisfaction score

• Conduct move-in/move-out inspections
• Coordinate maintenance requests
• Communicate and enforce lease terms
• Assist Special Projects team with rent collection as needed

Other/admin (5% of total time)

These are the small tasks that are necessary for the operations of the business that come up, including correcting time entries or attending weekly meetings. It is expected that these tasks are completed consistently without the need for follow-up.

Responsibilities

Be responsive and be on time

• Contractors have the ability to set their own schedule. For this to work it is critical that we meet the expectations set for providing appropriate notice of absences and sticking to a consistent schedule.

Be communicative

• It is important that employees stay in communication with the team about the status of their assigned task, their capabilities, concerns they might have, what they need to be effective, areas in which they need clarification, etc.

Be a team player

• Other team members are depending on your work. Assure others have what they need to do their job effectively.
• It is important for admin tasks to be completed consistently without the need for follow-up.

Contribute to and cultivate a positive workplace culture

• Everyone deserves to work in an environment where they are comfortable. It is expected that everyone on our team works together to create a positive environment.