Property Manager

The Siegel Group; Chattanooga (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A property management company in Chattanooga, TN is looking for a Property Manager to oversee sales, customer satisfaction, and staff management. The ideal candidate will have over 3 years of experience in property management and a supervisory role. Responsibilities include delegating tasks, ensuring rental collection, and enforcing company standards. Ability to work flexible hours and relocate is required. This role offers a dynamic work environment focusing on high occupancy and customer satisfaction.

Qualifications

• Minimum 3 years’ experience as a property manager.
• Minimum 3 years’ experience in a supervisory role.
• Willingness to relocate.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Manage and supervise property sales and customer satisfaction.
• Recruit, hire, and train staff.
• Enforce company standards and assist in marketing.
• Verify available rooms, monitor reports, and productivity.
• Schedule necessary maintenance and ensure rent collection.
• Supervise employees and verify guest satisfaction.

Skills

Team motivational skills

Sales and customer service

Supervisory experience

Ability to multi-task

Job description

It is the responsibility of our Property Managers to hire, train and supervise all personnel at the property to maximize company profits. Managers should motivate the team sales and customer service for high occupancies and long lengths of stay.

Responsibilities

• Manage and supervise property sales, customer satisfaction, appearance, product, revenue, and employees.
• Recruit, hire, and train front desk associates, housekeepers, security, and maintenance.
• Enforce all company standards.
• Assist in marketing efforts, maintaining product quality as expected.
• Verify available rooms and sales, monitor closing reports and employee productivity.
• Verify room cleanliness and readiness-availability to rent out.
• Schedule necessary maintenance on the outside of the property and in the units.
• Ensure all rent and past dues are paid, all efforts are made to collect including late fees.
• Supervise site employees including scheduling, discipline, timecards, training, and task assignment.
• Verify guest satisfaction including great customer service, clean rooms, and work orders being handled in a timely manner.
• Participate in weekly and monthly meetings.
• Other duties as assigned

Qualifications

• Minimum 3 years’ experience as a property manager
• Minimum 3 years’ experience in a supervisory role.
• Willingness to relocate
• Legally able to work within State and Federal guidelines

Physical Requirements / Working Conditions

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 50 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.
• Schedule flexibility including nights and weekends as well as on-call availability and possible travel.
• Comply with the brand and Company uniform and hygiene policies.