Property Manager

Vicintas; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

Vicintas LLC is seeking a Property Manager to maximize occupancy and ROI across a mixed residential and commercial portfolio in Philadelphia. You will supervise leasing, maintenance, budgeting, and compliance while coordinating with owners, tenants, contractors, and community stakeholders.

The role requires strong organizational and communication skills, plus experience managing leases, finances, and regulatory requirements.

Qualifications

• 5+ years of property management experience in mixed portfolio (residential/commercial).
• Experience managing budgets, leases, and tenant relations.
• Knowledge of ADA, Fair Housing Act, and anti-discrimination laws.

Responsibilities

• Meet with tenants, tour units, and show residences and commercial spaces.
• Advertise vacancies and market properties to attract tenants.
• Screen tenants through background and credit checks.
• Negotiate leases and enforce terms for both residential and commercial tenants.
• Handle inquiries, complaints, and resolve disputes promptly.
• Provide exceptional customer service to tenants and owners.
• Assist with eviction processes in compliance with law.
• Coordinate vendor services for maintenance and capital improvements.

Skills

Organizational skills

Communication

Relationship management

Independent work

Project management

Financial analysis

Customer service

Flexibility

Tools

AppFolio

Excel

Job description

Maximize property value and return on investment for property owners through strategic management and operational oversight of a mixed residential and commercial portfolio. Maintain high occupancy rates by effectively marketing properties and attracting quality tenants. Ensure properties operate smoothly, efficiently, and in compliance with all local, state, and federal regulations. Foster positive relationships between property owners, residential tenants, commercial clients, contractors, and community members.

Key Responsibilities

Tenant & Lease Management

• Meet with prospective tenants, conduct property tours, and show available residential and commercial units.
• Advertise vacancies, market properties, and attract new tenants through targeted channels.
• Conduct thorough tenant screening, background checks, and credit checks to qualify potential renters.
• Negotiate lease agreements, prepare contracts, and enforce lease terms and conditions for both residential and commercial tenancies.
• Handle tenant inquiries, complaints, and resolve disputes or violations promptly.
• Deliver exceptional customer service that meets and exceeds tenant expectations.
• Handle eviction procedures when necessary and terminate leases according to legal requirements.

Operations & Maintenance

• Conduct regular property inspections to verify quality of maintenance and identify repair needs.
• Coordinate property maintenance, repairs, and capital improvements with contractors and vendors.
• Contract for landscaping, snow removal, trash removal, security, and other property services.
• Supervise housekeeping, maintenance staff, and property team members.
• Visit sites regularly to verify maintenance quality, structural integrity, and security measures.
• Respond to emergency situations promptly, including after-hours and weekend emergencies.

Financial & Compliance Management

• Collect rent, security deposits, application fees, and monthly maintenance fees.
• Prepare and manage annual operating budgets, monitor income and expenses, and control costs.
• Pay bills including mortgages, taxes, insurance premiums, payroll, and maintenance expenses.
• Maintain accurate records of income, expenses, leases, rental activity, and tenant requests using AppFolio.
• Prepare financial statements, budget reports, variance reports, and performance reports for property owners.
• Establish rental rates by calculating overhead costs, taxes, depreciation, and profit margins.
• Ensure compliance with anti-discrimination laws, the Americans with Disabilities Act (ADA), the Federal Fair Housing Act, and local regulations.
• Attend board meetings and present routine reports on property activities and status.

Minimum Qualifications

• Five (5) or more years of experience managing a mixed portfolio of residential and commercial properties.

Required Skills & Abilities

• Strong organizational, communication, and relationship-management skills.
• Ability to work independently and adapt to changing business needs.
• Proven experience managing multiple projects, priorities, and stakeholders in a fast-paced environment.
• Proficiency with financial data analysis, reporting, spreadsheets, and record management.
• Strong customer service orientation and ability to build effective partnerships.
• Flexibility to work evenings, weekends, or after hours as operational needs require.