Property Manager

The Siegel Group; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

A property management firm in Houston is seeking an experienced Manager to oversee operations and staff at the property. Responsibilities include managing sales, ensuring guest satisfaction, and recruiting and training employees. Ideal candidates should have a minimum of three years' experience in property management and supervisory roles, along with the willingness to relocate. Strong customer service skills and the ability to work flexible hours are essential for this position.

Qualifications

• Minimum 3 years’ experience as a property manager.
• Minimum 3 years’ experience in a supervisory role.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Manage and supervise property sales and customer satisfaction.
• Recruit, hire, and train front desk associates.
• Enforce company standards and assist in marketing efforts.
• Verify guest satisfaction and manage employee productivity.

Skills

Property management experience

Customer service skills

Staff supervision

Sales motivation

Job description

It is the responsibility of Managers to hire, train and supervise all personnel at the property to maximize company profits. Managers should motivate the team sales and customer service for high occupancies and long lengths of stay.

Responsibilities

• Manage and supervise property sales, customer satisfaction, appearance, product, revenue, and employees.
• Recruit, hire, and train front desk associates, housekeepers, security, and maintenance.
• Enforce all company standards.
• Assist in marketing efforts, maintaining product quality as expected.
• Verify available rooms and sales, monitor closing reports and employee productivity.
• Verify room cleanliness and readiness-availability to rent out.
• Schedule necessary maintenance on the outside of the property and in the units.
• Ensure all rent and past dues are paid, all efforts are made to collect including late fees.
• Supervise site employees including scheduling, discipline, timecards, training, and task assignment.
• Verify guest satisfaction including great customer service, clean rooms, and work orders being handled in a timely manner.
• Participate in weekly and monthly meetings.
• Other duties as assigned

Qualifications

• Minimum 3 years’ experience as a property manager
• Minimum 3 years’ experience in a supervisory role.
• Willingness to relocate
• Legally able to work within State and Federal guidelines

Physical Requirements / Working Conditions

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 50 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.
• Schedule flexibility including nights and weekends as well as on-call availability and possible travel.
• Comply with the brand and Company uniform and hygiene policies.