Property Manager

Associa; Glen Allen (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Associa Community Group is seeking a Property Manager to oversee an onsite association in Gordonsville, VA. The role acts as the liaison among homeowners, the Board, committees, staff, and vendors, handling budgets, maintenance projects, and policy implementation.

Responsibilities include coordinating board meetings, managing communications, handling architectural reviews, and ensuring code compliance. The position requires strong customer service, proactive communication, and multitasking

Qualifications

• 2+ years of community association experience.
• Knowledge of Association Board of Directors and General Manager interfaces with homeowners.
• Willingness to obtain CMCA, AMS, or PCAM (company paid).
• Customer service driven and team oriented.
• Proactive communication with ideas to improve processes and reduce expenses.
• Ability to interpret financials and create budgets (Balance Sheet, Income Statement).
• Effective project management and ability to multitask across multiple projects.
• Excellent written and spoken communication with conflict resolution skills.

Responsibilities

• Oversee all office, administrative, and maintenance projects, including capital improvements.
• Liaise among homeowners, Board members, committees, management staff, vendors, and contractors.
• Walk the community to ensure maintenance and compliance with codes and rules.
• Issue violation notices and follow up on corrections.
• Prepare board materials and coordinate monthly/annual meetings.
• Create and manage budgets; review financial reports and reserves.
• Submit RFPs and manage vendor selection and relationships.
• Coordinate maintenance requests and schedule onsite work with vendors.

Skills

Project management

Customer service

Communication

Budget interpretation

Education

CMCA/AMS/PCAM certifications

Job description

Associa Community Group is hiring a Property Manager for its association in Gordonsville, VA.

The Property Manager is an onsite community manager overseeing all office, administrative, and maintenance projects to include capital improvements. The Property Manager is the liaison among the homeowners, members of the Board of Directors, Committee Members, the association management staff, and maintenance vendors and contractors.

Work hours: Monday - Friday, 8am-5pm, occasional nights and weekends due to board meetings and community events. Daily responsibilities:

• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Walk and inspect community. Ensure the community is well maintained and the Code, Compliance, Rules & Regulations are followed.
• Issues violation notices to homeowners and follow-up to ensure the correction was made.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquires in-person, by phone, and email.
• Data enter and update information in the database; record and track documents and information.
• Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
• Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Prepare board packages. Coordinate and schedule monthly and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Other projects as assigned.

Requirements

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Willingness to obtain and maintain CMCA, AMS, or PCAM, company paid.
• Customer service driven and team oriented.
• Takes ownership and initiative. Proactive communication skills and forthcoming with ideas and solutions to improve processes, create efficiencies, and reduce expenses.
• Ability to interpret financials and create budgets, to include Balance Sheet, Income Statement, Operating Expenses, Reserve Study, Delinquency Reports, Variance Analysis, etc.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and spoken) with effective conflict resolution techniques.

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Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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