Property Manager

Gateway Management Company; Durham (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Gateway Management Company seeks a Property Manager for Sankofa Landing in Durham, NC to oversee daily operations of affordable housing communities. You will manage administration, compliance, property maintenance, and staff to achieve occupancy and financial goals.

Responsibilities include overseeing turnover, coordinating contractors, ensuring safety, and maintaining resident relations while meeting rent collection targets.

Qualifications

• Must have two years of property management experience with tax credit/LIHTC exposure.
• High school diploma or equivalent; some college preferred.
• Experience supervising office and maintenance staff is required.

Responsibilities

• Meet or exceed occupancy, rent collection, expenses and compliance goals.
• Recruit, supervise, train, and assign office and maintenance staff.
• Operate in compliance with LIHTC, IRS laws and fair housing.
• Oversee maintenance, schedule contractors, and unit turnover.
• Maintain resident relations and promptly address requests.
• Collect rents, post to resident accounts, and safeguard funds.
• Report incidents to Regional Manager/corporate office.

Skills

Property management

Leadership

Customer service

Occupancy goals

MS Office

Education

High school diploma

Some college

Tools

Real Page OneSite

MS Office

Job description

Gateway Management is currently seeking a Property Manager for our Sankofa Landing community located in Durham, North Carolina. This position is responsible for managing daily operations of the side-by-side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Valid Driver’s License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must