Property Manager

GATEWAY MANAGEMENT COMPANY; LaGrange (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Gateway Management Company is seeking a Property Manager for Mallard Lake in LaGrange, GA to oversee day-to-day operations of affordable housing communities. You will manage administration, compliance, maintenance, and staff to achieve occupancy and financial targets.

Ideal candidates bring extensive property management experience with LIHTC, strong leadership, and a track record of tenant relations, rent collections, and vendor oversight to ensure safe, well-maintained residences.

Qualifications

• Excellent verbal and written communication skills.
• Experience with multifamily operations and occupancy management.
• Knowledge of LIHTC compliance and fair housing laws.
• Ability to recruit, supervise, and train office and maintenance staff.
• Strong organizational and problem-solving abilities.

Responsibilities

• Oversee maintenance and operations, including scheduling contractors and vendors.
• Manage resident relations and respond to requests or complaints.
• Monitor rents, collections, and financial reporting to meet occupancy goals.
• Ensure compliance with IRS, LIHTC and fair housing requirements.
• Report incidents and operations issues to Regional Manager.

Skills

Customer service

Leadership

Communication

People management

Financial reporting

Marketing outreach

Education

High school diploma or equivalent

Some college coursework

Tools

MS Office

Real Page OneSite

Job description

Gateway Management is currently seeking a Property Manager for our Mallard Lake apartment community located in LaGrange, GA. This position is responsible for managing daily operations of the side-by-side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Valid Driver’s License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must