Property Manager

Equity LifeStyle Properties, Inc.; Dennis Township (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Equity LifeStyle Properties, Inc. seeks a Resort Manager to oversee a seasonal campground and lead guest services, operations, and budget management at Red Oak Shores/Echo Farms in Ocean View, NJ.

This full-time role follows a hospitality schedule and focuses on profitability and guest experience. The ideal candidate holds a Bachelor’s degree (or equivalent experience) with 5+ years in property management, plus strong operations and customer service skills.

Qualifications

• Bachelor’s degree or combination of education and equivalent experience.
• 5+ years of property management experience, preferably in RV or manufactured home community settings.
• Strong operations skills and thorough understanding of the complexities of this position.
• At least 1 year of experience in customer service with exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver’s license, good driving record and current auto insurance.
• Experience in sales and/or marketing preferred.

Responsibilities

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the resources and assets of the property, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it’s clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Skills

Customer service

Operations management

Staff management

Budgeting

Marketing & sales

Analytical skills

Valid driver’s license

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. The Resort Manager would help oversee our seasonal campground, Red Oak Shores/ Echo Farms, located in Ocean View, NJ. This is a full-time role with more of a hospitality schedule.

Your job will include:

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the resources and assets of the property, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it's clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Your skills and experience include:

• Bachelor's degree, or a combination of education and equivalent experience.
• 5+ years of property management experience, preferably in an RV or manufactured home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver's license, good driving record and current auto insurance.
• Experience in sales and/or marketing preferred.