Regional Manager

Equity LifeStyle Properties, Inc.; Gettysburg (Adams County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Job summary

Equity LifeStyle Properties, Inc. is seeking a Regional Manager to oversee five portfolios in the Gettysburg, PA area, focusing on delivering exceptional guest experiences and achieving financial goals.

You will manage resort operations, budgets, marketing initiatives, and staff across RV and manufactured home communities, ensuring profitability and standout service for residents and guests.

Qualifications

• 5+ years of property management experience.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of customer service experience and exceptional customer service skills.
• Experience in sales and/or marketing preferred.

Responsibilities

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the property's resources and assets, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it’s clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Skills

Property management

Operations management

Customer service

Budgeting

Sales/marketing

Team leadership

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

The Regional Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. The role would help overlook 5 portfolios in the Gettysburg, PA market. This would help oversee seasonal campgrounds in the region.

Your job will include:

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the property's resources and assets, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it’s clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Your skills and experience include:

• Bachelor’s degree, or a combination of education and equivalent experience.
• 5+ years of property management experience, preferably in an RV or manufactured home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver’s license, good driving record and current auto insurance.
• Experience in sales and/or marketing preferred.