Property Manager

Tailwind Group; Ames (IA); On-site; USD 62,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Vacation & Sick Time

12 Paid Holidays

401(k) with company matching

On-the-job training

Paid Parental Leave

Job summary

Tailwind Group is seeking a Property Manager for The Quarters Ames, a 195-unit student housing community near Iowa State University. The role ensures top-tier maintenance, resident services, and profitable returns with a strong emphasis on community standards and safety.

Responsibilities include on-site leadership of maintenance and leasing teams, budgeting support, campaigns, and event planning, while maintaining Entrata records and handling move-ins/outs with high professionalism.

Qualifications

• Bachelor's degree or 3+ years of progressive property management experience preferred.
• Experience delivering excellent resident services and managing budgets.

Responsibilities

• Oversee daily operations of the student housing community.
• Coordinate maintenance, lease expectations and resident concerns.
• Lead on-site team including maintenance and leasing staff.
• Manage invoices, budgets, and marketing campaigns.
• Ensure compliance and accurate records using Entrata.
• Assist with move-in/move-out procedures and emergencies.

Skills

Customer service

Budgeting

Team leadership

Communication

Property management

Entrata experience

Problem solving

Certification

Education

Bachelor's degree in Business Administration/Marketing/Real Estate

Tools

Entrata

Certified Pool Operator

Job description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

Job Type: Full-time

The Position:

The Property Manager is primarily responsible for general oversight and management of a student housing community. This individual will ensure the property is adequately maintained at a level exceeding company standard and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.

The Property:

The Quarters Ames is a resort-style housing community consisting of 195 units and 518 beds, specifically built and designed with Iowa State University students in mind.

This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $62,103 - $78,000 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

• Medical, Dental, & Vision Insurance for employees and their families
• Vacation and Sick Time + 12 Paid Holidays
• 401(k) with company matching
• On-the-job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
• Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Coordinate collection and documentation of all required fees from current and future residents.
• Participate in new employee onboarding, training, and employee performance reviews.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Maintain complete and accurate community files and records in Entrata.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Respond to after-hour emergency issues.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Real Estate, or related field and/or three or more years of progressive experience in property management is preferred.

Knowledge, Skills, & Abilities

• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
• Demonstrate a high level of integrity and professionalism.
• Possess strong administrative, organization and communication skills.
• Ability to have a positive and innovative approach to problem-solving.
• Experience with Entrata or a similar system is preferred.
• Ability to become a Certified Pool Operator.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.

A complete list of responsibilities and duties can be provided during the interview process.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.