Property Management Training Leader

Avenue5 Residential, LLC; Addison (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Avenue5 Residential, LLC in Addison, TX seeks a career development manager to design and deliver engaging learning content for our multifamily associates across the portfolio. This role focuses on building innovative operations training and expanding e-learning capabilities while aligning with company standards and growth goals.

You will collaborate with managers and teams to identify training needs, create materials, travel up to 50% for onsite and field sessions, and coach leaders on

Qualifications

• Bachelor's degree in business, education, or related field or equivalent work experience.
• 2–5 years of experience in property management is preferred.
• 2–5 years of experience in a training role is required.
• Advanced level knowledge with MS Office including Outlook, Word, PowerPoint, and Excel
• Basic level knowledge of Learning Management Systems is required.

Responsibilities

• Design and develop measurable learning experiences for Avenue5's different geographies, environments, and audiences.
• Collaborate with associates to identify and assess training and performance needs.
• Drive the development and delivery of increased e-learning capability as a learning solution.
• Create exercises, instructional activities, and training assessments that reinforce learning based on specific topics and roles.
• Stay up-to-date and educated on new trends and regulations within training and property management.
• Conducts and facilitates training programs by making appropriate travel arrangements, preparing and packaging participant and facilitator materials, coordinating the registration and set-up process, and updating and revising training programs as necessary.
• Provide input into the development of training programs by researching operating processes and policies or content-related information, authoring participant and facilitator training materials, designing instructions, practice, and other learning activities, and developing other support materials, including PowerPoint presentations, audiovisuals, graphics, job aids, and other documents.
• Act as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.
• Manage supplemental programs by communicating with managers to ascertain specific needs, tracking turnover and new hires, and creating and publishing a training calendar.
• Assist the integration teams with new management contracts and newly acquired properties by conducting training for new associates on the company's property management policies and procedures, and critical leasing, maintenance, and property management activities.
• Collaborate with third-party vendors, contractors, and other business partners to enhance or augment internal training programs and provide customer service by working with senior management to develop and produce training and communication materials.
• Perform other duties as assigned

Skills

Learning content design

Project management

Adult learning principles

Communication skills

Travel readiness

MS Office skills

LMS proficiency

Education

Bachelor's degree in business, education, or related field

2–5 years of training experience

Tools

LMS

MS Office

Job description

Avenue5 Residential, LLC in Addison, TX seeks a career development manager to design and deliver engaging learning content for our multifamily associates across the portfolio. This role focuses on building innovative operations training and expanding e-learning capabilities while aligning with company standards and growth goals.

You will collaborate with managers and teams to identify training needs, create materials, travel up to 50% for onsite and field sessions, and coach leaders on