Property Management Office Associate — Career Growth

Land & Mortgage of South Carolina, Inc. (doing business as Palmetto Woods); Sumter (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Palmetto Woods, a family-owned residential subdivision, seeks an organized Office Associate to build a career in property management. This role is located 1 mile from Shaw Air Force Base and involves serving residents, coordinating tasks, and maintaining records within a dynamic team.

You will gain hands-on experience in resident relations, maintenance coordination, vendor management, and office administration, with room for growth as you learn industry practices and compliance.

Qualifications

• Associate’s degree preferred.
• At least 2 years of administrative, customer service, property management, real estate, or related experience.

Responsibilities

• Serve as a welcoming and professional first point of contact for residents, visitors, vendors, and employees.
• Handle daily office operations, including phones, emails, mail, packages, deliveries, and general correspondence.
• Respond to resident questions and requests and help resolve issues with professionalism and excellent customer service.
• Maintain accurate resident records, files, databases, and other important property documentation.
• Assist with scheduling appointments, inspections, and other community activities.
• Prepare correspondence, reports, notices, and other documents.
• Prioritize resident communications and community operations.
• Coordinate with maintenance staff and outside vendors regarding service requests and property‑related issues.
• Order and maintain office supplies and monitor office inventory.
• Assist Management with special projects and administrative responsibilities.
• Maintain confidentiality and handle sensitive resident and company information appropriately.
• Learn and apply landlord‑tenant law, applicable housing regulations, company policies, and fair housing requirements.
• Perform other duties that support the successful operation of the community.

Skills

Customer service

Communication skills

Organization

Time management

Problem solving

Education

Associate degree preferred

Tools

Microsoft Office

Microsoft Teams

Proprietary software

Job description

Palmetto Woods, a family-owned residential subdivision, seeks an organized Office Associate to build a career in property management. This role is located 1 mile from Shaw Air Force Base and involves serving residents, coordinating tasks, and maintaining records within a dynamic team.

You will gain hands-on experience in resident relations, maintenance coordination, vendor management, and office administration, with room for growth as you learn industry practices and compliance.