Property Maintenance Service Manager — Lead Team & 24/7 Ops

Lion Real Estate Group; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Signing bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid parental leave

Employee assistance program

Volunteer time off

Rewards program

Mileage reimbursement

Job summary

Haven in Nashville, TN is seeking a Service Manager to lead maintenance operations and guide a team of technicians. You’ll oversee work orders, preventive maintenance, and on‑call coverage, ensuring safety and functionality across communities while collaborating with vendors.

Ideal candidates bring prior service-management or lead-maintenance experience, HVAC/EPA certifications, strong troubleshooting skills, and a customer‑friendly attitude.

Qualifications

• Previous experience as a Service Manager or Lead Maintenance Technician preferred.
• Prior apartment or property maintenance experience.
• EPA or HVAC certification required.
• Strong troubleshooting and repair skills.
• Leadership skills with a team‑oriented mindset.
• Great communication and customer service attitude.
• A team player who’s ready to roll up their sleeves.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered).

Responsibilities

• Lead and mentor a maintenance team to deliver outstanding service.
• Manage daily maintenance operations, work orders, and preventive care.
• Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances).
• Complete work orders with efficiency and attention to detail.
• Ensure the community is safe, functional, and well‑maintained.
• Coordinate with vendors and contractors as needed.
• Deliver excellent service with a friendly, can‑do attitude.
• Participate in on‑call rotation to keep things running smoothly 24/7.

Skills

Leadership

Maintenance leadership

Troubleshooting

Communication

Customer service

Team player

Tools

HVAC certification

EPA certification

Job description

Haven in Nashville, TN is seeking a Service Manager to lead maintenance operations and guide a team of technicians. You’ll oversee work orders, preventive maintenance, and on‑call coverage, ensuring safety and functionality across communities while collaborating with vendors.

Ideal candidates bring prior service-management or lead-maintenance experience, HVAC/EPA certifications, strong troubleshooting skills, and a customer‑friendly attitude.