Property Maintenance Manager (On-Call/Weekdays)

Block Multifamily Group; Bentonville (AR); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Company-paid life insurance

Employee Assistance Program (EAP)

Generous PTO with flexible use

Paid holidays + early close days

Birthday time off

Parental leave

Training and certifications support

Apartment Rental Discount

Job summary

Block Multifamily Group is seeking a Service Manager to oversee maintenance operations at our Bentonville community. You will lead the maintenance team, manage vendors, and ensure timely, high-quality service to residents.

Key responsibilities include preventative maintenance, unit turns, safety programs, and coordination with the Community Manager to meet performance goals. A strong HVAC/electrical/plumbing background and on-call flexibility are required.

Qualifications

• Strong mechanical aptitude including HVAC, electrical, plumbing, and general maintenance.
• Experience leading a maintenance team preferred.
• Good communication skills, including negotiating bids with vendors on project repairs.
• Willingness to be on call and carry a cell phone.
• Ability to respond and be recalled to the property anytime day or night.
• Must be willing to adjust work schedule to complete major project assignments.
• Valid driver’s license and reliable transportation.
• EPA Type I & II Certification or EPA Universal Certification required.
• CPO certification required for properties with pools.
• Ability to be on-call and respond to emergencies.

Responsibilities

• Lead and manage daily maintenance operations, including service requests, preventative maintenance, and unit turns.
• Recruit, train, and develop maintenance team members to ensure strong performance and accountability.
• Prioritize and assign work to ensure timely and high-quality completion.
• Provide hands-on support for complex or critical repairs as needed.
• Operate, maintain, and oversee the use of maintenance equipment, tools, and property vehicles as applicable*
• Promote a culture of safety, teamwork, and continuous improvement.
• Partner with the Community Manager to support overall property performance, asset preservation, and operational priorities.
• Develop and maintain a preventative maintenance program aligned with company standards.
• Ensure completion of scheduled maintenance, inspections, and required documentation.
• Conduct regular inspections to identify and address maintenance and safety issues.
• Oversee unit turns to ensure timely completion and quality standards are met.
• Maintain inventory, tools, and equipment to support efficient operations.
• Ensure overall property condition, curb appeal, and cleanliness meet company expectations.
• Ensure amenity areas, including pools and fountains, are maintained in clean and proper working condition.
• Support seasonal property needs, including snow and ice removal, to maintain safe and accessible conditions.

Skills

Mechanical aptitude

Team leadership

Vendor negotiation

On-call readiness

Communication skills

Education

EPA Type I & II Certification

CPO Certification

EPA Universal Certification

Tools

Maintenance tools

Job description

Block Multifamily Group is seeking a Service Manager to oversee maintenance operations at our Bentonville community. You will lead the maintenance team, manage vendors, and ensure timely, high-quality service to residents.

Key responsibilities include preventative maintenance, unit turns, safety programs, and coordination with the Community Manager to meet performance goals. A strong HVAC/electrical/plumbing background and on-call flexibility are required.