Property Maintenance Coordinator

ZipRecruiter; Plymouth (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading company in property management is seeking a dedicated professional to manage single-family homes. This role involves client interaction, vendor coordination, and maintaining detailed records. The ideal candidate will have strong communication skills and experience in property management software. This hybrid position requires three days in the office each week.

Qualifications

• At least two years of experience in a Single Family Rental Property Management role.
• Experience coordinating with HOAs is a plus.

Responsibilities

• Interact with clients from move-in to move-out processes.
• Maintain accurate records in property management software.
• Coordinate move-out inspections and repairs.

Skills

Communication

Attention to Detail

Interpersonal Skills

Tools

Revela

Yardi

Salesforce

Zoho

Job description

Job Description

Through our advanced systems and networks, our Property Management team rehabs and manages single-family homes across the country. The scope and scale of these operations make solid leadership an integral part of our success.

Essential Functions:

1. Interact with clients, primarily owners, from the move-in process to the move-out processes and everything in between.
2. Identify appropriate vendors and coordinate service repair work as needed.
3. Maintain accurate and detailed records in Revela, our property management software. This includes invoicing homeowners, collections, and payments to trades.
4. Coordinate move-out inspections and the completion of damages to get the home back to a "market-ready" standard.
5. Complete SODA forms in compliance with relevant laws.
6. Reply to homeowner emails to answer questions through our ticketing software.
7. Work as a team to problem-solve and meet goals.

Qualifications:

• At least two years of experience in a Single Family Rental Property Management role.
• Experience coordinating with HOAs is a plus.
• Strong oral and written communication skills.
• Above-average attention to detail and interpersonal skills.
• Ability to communicate professionally with customers.
• Working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.

Job Type: Full-time

This role is hybrid, requiring 3 days a week in the office at our Downtown Plymouth location. The current in-office schedule is Tuesday, Wednesday, and Friday.