Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Indianapolis (IN); Remote; USD 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen im Bereich Flottenmanagement sucht einen engagierten Mitarbeiter für den Kundenservice. In dieser Vollzeit-Remote-Position haben Sie die Möglichkeit, in einem unterstützenden Umfeld zu arbeiten, während Sie Kundenanfragen effizient bearbeiten und Empfehlungen für Reparaturen geben. Mit einem flexiblen Arbeitszeitmodell und einem umfassenden Leistungspaket, einschließlich medizinischer und zahnärztlicher Versorgung, ist dies eine großartige Gelegenheit für diejenigen, die in der Automobilbranche wachsen möchten. Wenn Sie eine Leidenschaft für Kundenservice und Automobiltechnik haben, könnte dies die perfekte Rolle für Sie sein.

Benefits

Umfassendes Leistungspaket

Flexible Arbeitszeiten

401(k) Arbeitgeberbeitrag

Zahnversicherung

Krankenversicherung

Sehversicherung

Bezahlter Urlaub

Qualifications

• Mindestens 6 Monate Erfahrung im Kundenservice erforderlich.
• Grundkenntnisse in Microsoft Office-Produkten erforderlich.

Responsibilities

• Reagieren Sie zeitnah auf Bestellungen per Telefon und E-Mail.
• Überprüfen Sie Vorschläge, um sicherzustellen, dass die richtigen Dienstleistungen erbracht werden.

Skills

Kundenservice

Automobilwartung

Microsoft Office

Education

Abschluss in Automobiltechnologie

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $22.59 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn an additional $0.25/hr for each current ASE certification held
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Full-time remote work position with flexible scheduling options
- Commitment to employee development and a supportive work environment

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted by phone and email in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and pricing
- Negotiate pricing, assess warranty applications, and create purchase orders following operating procedures
- Contact clients to provide recommendations and gain approval for proposed repair procedures
- Suggest appropriate service locations for clients and make recommendations to internal business partners regarding repairs and costs

What is Required (Qualifications):
- Must be 18 years of age or older
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Must have the ability to meet all work from home technical requirements

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Experience in a lube shop, tire shop, repair facility, or dealership preferred

#FleetManagement #CustomerService #RemoteWork #AutomotiveIndustry #CareerOpportunity

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