Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Oklahoma City (OK); Remote; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen in der Flottenverwaltung sucht einen engagierten Mitarbeiter für den Kundenservice. In dieser spannenden Rolle haben Sie die Möglichkeit, von zu Hause aus zu arbeiten und gleichzeitig eine umfassende Vergütung zu genießen. Sie sind verantwortlich für die Bearbeitung von Kundenanfragen und die Überprüfung von Reparaturvorschlägen, um sicherzustellen, dass die Dienstleistungen den Herstellervorgaben entsprechen. Das Unternehmen bietet ein unterstützendes Umfeld, in dem Sie Ihre Fähigkeiten weiterentwickeln können, während Sie zur Kundenzufriedenheit beitragen.

Benefits

Umfassendes Leistungspaket

401(k) Arbeitgeberbeitrag

Bezahlter Urlaub

Qualifications

• Mindestens 6 Monate Erfahrung im Kundenservice.
• Grundkenntnisse in Microsoft Office erforderlich.

Responsibilities

• Reagieren Sie zeitnah auf Bestellungen per Telefon und E-Mail.
• Überprüfen Sie Reparaturvorschläge auf Übereinstimmung mit Herstellervorgaben.

Skills

Kundenservice

Automobilwartung

Microsoft Office

Education

Abschluss in Automobiltechnologie

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $22.59 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn extra $0.25/hr for each current ASE certification held
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Full-time remote work opportunity, allowing you to work from home in Oklahoma City or surrounding areas
- Join a thriving company committed to employee development and customer satisfaction

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted via phone and email in an efficient and friendly manner
- Review repair proposals to ensure services align with manufacturer recommendations and appropriate pricing
- Negotiate pricing and apply warranty applications while creating and issuing purchase orders
- Contact clients to provide recommendations, explain repair procedures, and obtain approval
- Recommend service locations to clients based on their needs

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the Oklahoma City, OK area or surrounding counties
- Minimum of six (6) months of customer service experience
- Minimum of six (6) months of automotive maintenance or repair experience
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology
- ASE (Automotive Service Excellence) certifications
- Experience in a lube shop, tire shop, repair facility, or dealership

#FleetManagement #RemoteWork #AutomotiveCareers #CareerGrowth #CustomerService

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