Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Columbia Township (MO); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in fleet management is seeking dedicated individuals for a remote customer service role. This position offers a competitive hourly wage with opportunities for additional compensation based on certifications and shift differentials. You will engage with clients, ensuring their needs are met efficiently while following manufacturer guidelines. With a comprehensive benefits package and flexible work arrangements, this role is perfect for those looking to grow in the automotive sector. Join a team that values transparency and equal opportunity in a supportive work environment.

Benefits

Comprehensive Benefits Package

Paid Vacation

401(k) Employer Match

Flexible Work Environment

Qualifications

• Must be 18 years or older and reside in Missouri.
• 6 months customer service and automotive maintenance experience required.

Responsibilities

• Provide timely responses to orders via phone and email.
• Negotiate pricing and apply warranty applications.

Skills

Customer Service Experience

Automotive Maintenance

Microsoft Office Proficiency

Education

Degree in Automotive Technology

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $23.63 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn additional $0.25/hr for each current ASE certification held
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Paid vacation and choice time days, along with a 401(k) employer match
- Flexible work environment with 100% remote work capability

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted by phone and email in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturer guidelines
- Negotiate pricing and apply proper warranty applications while issuing purchase orders
- Contact clients to provide recommendations, explain proposed repair procedures, and gain approval
- Recommend appropriate service locations for clients

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in Columbia or Jefferson City, MO, or elsewhere in the state of Missouri
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Experience in a lube shop, tire shop, repair facility, or dealership

#FleetManagement #RemoteWork #AutomotiveCareers #CustomerService #CareerGrowth

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