Property Maintenance Coordinator

Westward360; Chicago (IL); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Phone reimbursement

Flexible schedule

Insurance

Paid time off

401k match

Growth opportunities

Job summary

Westward360 in Chicago is seeking a Property Maintenance Coordinator to support inspections, field logistics, and light repairs across our properties. The role blends field work with desk-based coordination during slower periods, helping triage work orders, dispatch vendors, and manage backlogs.

Ideal candidates will have 1+ year in property management or maintenance coordination, basic repair skills, and familiarity with Propertyware.

Qualifications

• 1+ years in property management, maintenance coordination, or field operations.
• Basic hands-on repair skills; general understanding of residential HVAC, plumbing, and electrical systems.
• Proficient with smartphones and property management software (e.g., Propertyware).

Responsibilities

• Conduct property inspections, photo-document issues, and locate mechanicals (breakers, shut-offs, water heaters).
• Perform light on-site maintenance (changing bulbs, batteries, blinds, filters, and hardware).
• Manage field logistics: lockbox pick-up/drop-off, tenant notice deliveries, bank deposits, and vendor quality checks.
• Seasonal backlog support: assist the team during winter/slow periods by clearing open work order backlogs.
• Triage, prioritize, and categorize incoming maintenance requests (Plumbing, Electrical, HVAC).
• Dispatch in-house techs and third-party vendors based on trade skill, location, and priority windows.
• Verify vendor insurance (COIs) in Propertyware prior to assignment.
• Perform tenant follow-ups within 24 hours of job completion and close out verified tickets.

Skills

Driver's license

Field operations

HVAC basics

Smartphone proficiency

Google Workspace

Tools

Propertyware

Job description

Description

Westward360 is looking to add a Property Maintenance Coordinator to join our growing Investments team! The Property Maintenance Coordinator will support property inspections, field logistics, and light repairs across Chicago. The desk coordination component is seasonal (up to 50% of Annual Role)—stepping in during slower field periods (e.g., winter months) to assist the central team with triaging open work orders, dispatching vendors, and managing maintenance backlogs. This role is ideal for someone who thrives in a flexible, hands‑on environment and enjoys variety in their workday.

Westward360 is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi‑family, single‑unit, and co‑op properties.

What we offer:

• Compensation range of $19-$21/HR
• Cell Phone Reimbursement
• Flexible work environment with field and office components
• Medical/Dental/Vision insurance
• Front loaded PTO
• 401k - Company match up to 4%
• Supportive team environment with exposure to property management and real estate investment operations
• Opportunities for growth within the Investments Division

What you’ll do:

• Conduct property inspections, photo‑document issues, and locate mechanicals (breakers, shut‑offs, water heaters).
• Perform light on‑site maintenance (changing bulbs, batteries, blinds, filters, and hardware).
• Manage field logistics: lockbox pick‑up/drop‑off, tenant notice deliveries, bank deposits, and vendor quality checks.
• Seasonal Backlog Support: Assist the team during winter/slow periods by clearing open work order backlogs.
• Triage, prioritize, and categorize incoming maintenance requests (Plumbing, Electrical, HVAC).
• Dispatch in‑house techs and third‑party vendors based on trade skill, location, and priority windows.
• Verify vendor insurance (COIs) in Propertyware prior to assignment.
• Perform tenant follow‑ups within 24 hours of job completion and close out verified tickets.

What you’ll need:

• Valid driver’s license, clean driving record, and reliable personal vehicle for Chicago field travel.
• 1+ years in property management, maintenance coordination, or field operations.
• Basic hands‑on repair skills; general understanding of residential HVAC, plumbing, and electrical systems.
• Proficient with smartphones, Google Workspace, and property management software (e.g., Propertyware).
• Ability to shift smoothly from field operations to seasonal desk‑based task support.
• Authorized to work in the United States

About Westward360:

Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we’re your all‑in‑one real estate solution.

*Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and/or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability‑related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor’s note may be requested by Human Resources, depending on the accommodation being requested, on a case‑case basis.