Property Leasing & Tenant Services Coordinator

Socket.dev; New York (NY); On-site; USD 37,000 - 40,000; Full time

Job summary

Socket.dev is seeking a Property Manager Assistant to market and lease an assigned property, coordinate resident services, and implement procedures under supervision from the Property Manager and Regional Property Manager.

The role involves coordinating leasing events, processing applications, managing deposits, and ensuring compliance with housing laws while delivering excellent customer service and proactive communication.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 2+ years of multi-family property management experience.
• Knowledge of HUD programs and fair housing laws is a plus.

Responsibilities

• Coordinate leasing events such as open houses and tours.
• Assist with development and implementation of resident services programming.
• Manage property’s answering service and ensure quality customer service.
• Notify residents of tenancy issues and mediate disputes when necessary.
• Assist with documenting and processing court hearings as landlord’s representative.
• Oversee security deposit administration and unit move-in/out inspections.
• Maintain filing systems for tenants, applications, and vendors.
• Lead property tours and follow up on referrals and inquiries.
• Prepare leasing checklists and ensure all forms and deposits are in order.

Skills

Customer service

Communication

Reliability

Travel readiness

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Yardi

Microsoft Excel

Microsoft Outlook

Job description

Socket.dev is seeking a Property Manager Assistant to market and lease an assigned property, coordinate resident services, and implement procedures under supervision from the Property Manager and Regional Property Manager.

The role involves coordinating leasing events, processing applications, managing deposits, and ensuring compliance with housing laws while delivering excellent customer service and proactive communication.