Property & Insurance Administrator

The Salvation Army USA Central Territory; Southfield (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

The Salvation Army in Southfield, MI is seeking a Property & Insurance Administrator to provide administrative and operational support to the Property Department, coordinating insurance claims, property projects, cemetery lot administration, vendor payments, and fleet/driver compliance while maintaining accurate records and compliance.

The role requires strong organizational skills, attention to detail, and effective communication with families, vendors, and internal stakeholders.

Qualifications

• High school diploma or GED required; or equivalent experience.
• Two years of office/administrative experience preferred.

Responsibilities

• Coordinate insurance claims, property projects, and cemetery lot administration.
• Prepare and track payments to contractors and distribute checks.
• Maintain records and prepare periodic reports.
• Ensure DOT driver and vehicle compliance.
• Liaise with families, vendors, and internal staff.
• Handle mail distribution for Property Department.
• Perform other duties as assigned.

Skills

Office administration

Organizational skills

Recordkeeping

Communication skills

Customer service

Multitasking

Data entry

Confidentiality

Problem solving

Education

High School or GED

2 years office experience

Tools

Microsoft Office 365

Teams

SharePoint

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary:

The position of Property & Insurance Administrator provides administrative and operational support for the Property Department by coordinating insurance claims, property projects, cemetery lot administration, vendor payments, fleet and driver compliance, records management, and reporting functions. Ensures accurate documentation, regulatory compliance, and efficient department operations while serving as a liaison with families, vendors, and internal stakeholders.

Essential Responsibilities:

• Prepares files, distributes, and maintains all documents and correspondence related to insurance claims and property projects.
• Creates and tracks ROF's for payment to contractors/vendors and distributes checks.
• Corresponds with family/cemetery regarding cemetery lots.
• Verifies cemetery lots for a family in need.
• Prepares dispositions of lots for Divisional Finance Board.
• Refers possible plot donations to the Development Department.
• Facilities the transfer of lots for Divisional Finance Board.
• Maintains and administrates Driver Qualification Program.
• Maintains and compiles Service Agreements.
• Prepares and verifies the following reports: Monthly Insurance Loss Control Report, Annual Chesterfield Qualified / Disqualified Driver Report / Insurance Certificates / Pet Deposits/Vacant Property lists/Fall and Spring building maintenance.
• Maintains DOT driver and vehicle compliance.
• Files closed property and insurance projects
• Maintains vehicle list and processes vehicle registrations and tabs and titles.
• Collects/sorts/distributes mail for the Property Department.
• Perform other duties as assigned.

Qualifications:

Education/Experience:

• High school graduate or equivalent (GED) required; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Two years of office or administrative experience (preferred)

Skills, Knowledge & Abilities:

• Strong administrative and office management skills
• Excellent organizational and recordkeeping abilities
• Attention to detail and accuracy
• Effective written and verbal communication skills
• Customer service and interpersonal skills
• Ability to manage multiple priorities and deadlines
• Data entry and document management skills
• Confidentiality and discretion in handling sensitive information
• Problem-solving and critical-thinking skills

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software/programs

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed
• Must have a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)