Property General Adj

Crawford & Company in; Allentown (Lehigh County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Crawford & Company is seeking a seasoned Property General Adjuster (Finance) in Allentown/Wilkes-Barre, PA. This hybrid role combines remote work with on-site field inspections to handle complex property losses.

You will investigate, reserve, and settle claims, negotiate with carriers, and mentor junior adjusters while maintaining regulatory compliance. A strong analytical mindset and licensing as required are essential.

Qualifications

• Minimum 5+ years of property claims adjusting experience.
• Strong analytical and mathematical abilities with attention to detail.
• Excellent negotiation, communication, and customer service skills.

Responsibilities

• Examine claims forms, policies and endorsements to determine coverages.
• Investigate claims by interviewing claimants and witnesses and inspecting damages.
• Set loss reserves and prepare required reports for clients and regulators.
• Settle claims after determining liability and authority levels; issue settlements.
• Maintain compliance with regulations and service standards; assist junior adjusters.

Skills

Property claims adjusting

Negotiation

Communication

Field inspections

Time management

Computer literacy

Education

College degree

AIC/AI CPCU credentials

Job description

Property General Adj (Finance)

Handle Complex Property Claims and Make an Impact in Pennsylvania!

Location: Allentown/Wilkes-Barre, PA

Work Setup: Hybrid - Work From Home + Driving Role

What We're Looking For

• 5+ years of Property Claims Adjusting experience
• Strong background in investigating and resolving complex property losses
• Excellent negotiation, communication, and customer service skills
• Ability to conduct field inspections and manage claims independently

• College degree or equivalent combination of education and experience.
• Previous experience adjusting complex property claims or claims with heavy losses.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Associate in Claims (AIC) through AICPCU.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Settles claims after determining insurance carrier's liability, client's instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate.
• Controls claim costs.
• Maintains expected case load.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings producing reports and other documents as evidence.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls by calling on local businesses to solicit new business or maintain existing business.
• May assist and mentor junior adjusters with claims handling.
• Generally maintains and grows portfolio of business/clients.
• Utilizes available technology/automation to maximize claim handling efficiency.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.