Property Adj

Crawford & Company; Charleston (SC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Crawford & Company in Charleston, SC is seeking a Property Adjuster with 2+ years of experience to assess claims, investigate coverage, and work with clients across the coast. This role combines work from home with on-site driving for field inspections and loss site visits.

You will manage claims independently, communicate clearly with claimants and colleagues, and uphold Crawford's service standards while navigating schedules that may include on-call hours and occasional travel.

Qualifications

• 2+ years of Property Adjuster experience.
• Strong investigation, communication, and claims handling skills.
• Ability to conduct field inspections and manage claims independently.
• Excellent customer service and problem-solving abilities.
• College degree or an equivalent combination of education and experience.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Excellent interpersonal skills including the ability to handle challenging situations and people.
• Must be licensed as required by state and local jurisdictions. Outside adjusters must have a valid driver's license.
• A variable schedule including on-call may be required. Travel may be required.

Responsibilities

• Examine claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigate claims by interviewing claimants and witnesses, inspecting damage, and comparing information with evidence.
• Set loss reserves.
• Prepare reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settle claims by determining carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs
• Maintains company reputation and integrity of insurance products by complying with regulations and service standards.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and documents as evidence.
• Maintains expected case load.
• Maintains professional and technical knowledge through continuing education.
• Product supervision focuses on the product being presented to clients.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct.
• Participates in special projects or performs duties in other areas as requested.

Skills

Property adjuster experience

Investigation skills

Communication skills

Field inspections

Claims handling

Customer service

Problem-solving

Verbal communication

Written communication

Analytical ability

Mathematical ability

Interpersonal skills

Education

College degree or equivalent

Job description

Build Your Property Claims Career on the South Carolina Coast!

Location: Charleston, SC

Work Setup: Work From Home + Driving Role

What We're Looking For

2+ years of Property Adjuster experience
Strong investigation, communication, and claims handling skills
Ability to conduct field inspections and manage claims independently
Excellent customer service and problem-solving abilities

• College degree or an equivalent combination of education and experience.
• Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Excellent interpersonal skills including the ability to handle challenging situations and people.
• Must be licensed as required by state and local jurisdictions. Outside adjusters must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected case load.
• Maintains professional and technical knowledge through continuing education.
• Product supervision focuses primarily on product being presented to clients.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.