Property General Adj

Crawford & Company in; San Francisco (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Crawford & Company is seeking a Property General Adjuster (Finance) to handle high‑value property claims across California. This hybrid role in San Francisco or Sacramento requires 2+ years in property claims, field inspections, and independent claim management. Strong negotiation, communication, and customer service skills are essential.

Travel may be required; licensing and CE requirements must be met. This position emphasizes rigorous analysis, excellent detail orientation, and the ability to

Qualifications

• 2+ years of property claims adjusting experience.
• Experience investigating and resolving complex property losses.
• Strong verbal and written communication skills.
• Ability to conduct field inspections and manage claims independently.

Responsibilities

• Examine claims forms, policies and endorsements to determine coverages.
• Investigate by interviewing claimants and witnesses, inspecting damage, collecting reports.
• Set loss reserves and prepare client reports.
• Settle claims based on liability, instructions, and authority; issue settlement checks.

Skills

Property claims adjusting

Negotiation

Communication

Customer service

Field inspections

Analytical ability

Mathematical ability

Organization

Interpersonal skills

Education

College degree or equivalent

Associate in Claims (AIC) / AICPCU

Job description

Property General Adj (Finance)

?? Handle High-Value Property Claims Across California - Join Our Expert Team! ??
Location: San Francisco or Sacramento, CA ??
Work Setup: Hybrid - Work From Home + Driving Role ????

What We're Looking For
?? 2+ years of property claims adjusting experience
?? Strong background in investigating and resolving complex property losses
?? Excellent negotiation, communication, and customer service skills
?? Ability to conduct field inspections and manage claims independently

• College degree or equivalent combination of education and experience.
• Previous experience adjusting complex property claims or claims with heavy losses.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Associate in Claims (AIC) through AICPCU.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Settles claims after determining insurance carrier's liability, client's instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate.
• Controls claim costs.
• Maintains expected case load.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings producing reports and other documents as evidence.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls by calling on local businesses to solicit new business or maintain existing business.
• May assist and mentor junior adjusters with claims handling.
• Generally maintains and grows portfolio of business/clients.
• Utilizes available technology/automation to maximize claim handling efficiency.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.