Property Field Adjuster - National General

National General; Chicago Heights (IL); Hybrid; USD 76,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Property Field Adjuster to join their dynamic team in Chicago Heights. This role involves investigating complex homeowner claims, negotiating settlements, and providing exceptional customer service. Ideal candidates will possess strong conflict management skills and proficiency in Xactimate. Join a forward-thinking company that values collaboration and innovation, where your contributions will significantly impact the lives of customers. Enjoy a flexible work environment that fosters growth and inclusivity while making a difference in the insurance industry.

Qualifications

• 3+ years of experience in property adjusting with proficiency in Xactimate.
• Strong conflict management and customer service skills required.

Responsibilities

• Investigate and confirm facts of loss for complex homeowner claims.
• Negotiate settlements and document activities in claims files.

Skills

Conflict Management

Customer Service

Negotiation

Xactimate

Written Communication

Education

Bachelor's Degree

Tools

Xactimate

Job description

Property Field Adjuster - National General

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Property Field Adjuster - National General

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National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise.

• We are seeking a highly organized and customer-focused Property Field Adjuster to join our amazing team in the Southern Chicago, IL area. The ideal candidate will have strong conflict management skills and proficiency in Xactimate. In this role, you will handle moderate residential and some condo claims through both on-site field inspections and virtual assessments from home. If you thrive in a dynamic environment and are passionate about delivering excellent customer service, we’d love to hear from you!**
  
  

Key Responsibilities

• Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities
• Builds mastered relationships with both internal and external customers
• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Recommends process improvements
  
  

Territory

• Hybrid territory. This is a WFH position which will have a field territory centered in southern Chicago. This adjuster will also be responsible for assisting in desk handled claims from across the country as needed.
  
  

Education

• 4 year Bachelors Degree (Preferred)
  
  

Experience

• 3 or more years of experience (Preferred)
• Proficiency in Xactimate or related estimating system.
• Proficiency in written communications.
• Previous construction experience (Preferred)
  
  

Supervisory Responsibilities

• This job does not have supervisory duties.
  
  

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
  
  

Compensation

Base compensation offered for this role is $76,000.00 - $90,000.00 Annually and is based on experience and qualifications.

• Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role
  
  

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance and Financial Services

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