Property Damage Case Manager

L.A. Injury Attorneys; Burbank (CA); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Job summary

L.A. Injury Attorneys in Burbank seeks a motivated Property Damage Case Manager to handle initial investigations and liability establishment across motor vehicle, government claims, slip-and-fall, and dog-bite cases.

You will coordinate with clients, medical providers, and adjusters, collect witness statements, and oversee vehicle repairs with body shops and insurers. A strong, friendly, service-oriented demeanor is essential.

Qualifications

• Spanish speaker required due to client base.
• High school diploma or GED required; associate degree or admin training preferred.
• Strong organizational and time-management skills; ability to multitask.
• Proficient MS Word, Excel, and PDF tools; FileVine knowledge a plus.
• Driver's license and US work authorization for full-time employment.

Responsibilities

• Report claims to insurance companies and send letters of representation.
• Gather evidence to support clients' claims.
• Participate in interviews with clients and insurance companies.
• Schedule vehicle inspections.
• Resolve all portions of property damage claims.
• Manage high-volume calls while completing required tasks.
• Keep client files organized and manage physical/electronic records.
• Interpret for Spanish-speaking clients.
• Enter data into FileVine system.

Skills

Spanish speaker

Time management

Multi-tasking

Communication

Education

High school diploma/GED

Associate degree or admin training

Tools

Microsoft Word

Excel

Adobe PDF

FileVine

Job description

Future Opening: Property Damage Case Manager

LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a Case Manager for immediate consideration.
Benefits/Perks

• Competitive Compensation
• Paid Time Off

Job Summary

We are seeking a motivated and outgoing Property Damage Case Manager to join our team. In this role, you will be responsible for the initial investigative work necessary to establish/clear liability on all types of cases, including government claims, motor vehicle accidents, slip and falls, and dog bites. Successful candidate will be thorough with case investigation, including obtaining witness statements, videos/photos, police reports, and other evidence. Candidate will also maintain communication with the clients, medical providers, and insurance adjusters, to ensure clients are treating with a medical provider and coordinate vehicle repairs with body shops and insurance companies. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Claims and insurance industry applicants with property damage experience and/or existing case managers preferred.
The position’s essential functions include but are not limited to the following:

Responsibilities

• Report claims to insurance companies and send letters of representation
• Gathering evidence to support clients' claims
• Participate in recorded interviews with clients and insurance companies
• Schedule vehicle inspections
• Resolve all portions of clients' property damage claims
• Answer multiple phone calls throughout the day while completing required work.
• Keep client’s files organized by filing mail/documents related to each client in their respective files.
• Maintaining a clean and organized file space with both physical and electronic files.
• Interpreting for Spanish speaking clients.
• Sending out correspondence as needed, copying, scanning, faxing, labeling, and entering data into our Filevine software system.

Management retains the right to add to or change the duties of this position at any time.

Qualifications

• Spanish speaker is a must, as our client base is mostly Hispanic and you will have direct contact with clients on a daily basis.
• High school diploma/GED required, Associate’s degree or administrative training is preferred
• Highly organized with excellent time management skills and the ability to prioritize projects
• Excellent computer skills and knowledge of Microsoft Word, Excel, and Adobe PDF, with a typing speed of at least 65 wpm
• Knowledge or experience with FileVine is a plus
• Candidates should possess a valid driver's license, have their own transportation, and be authorized to work in the United States on a full-time basis for any employer.
• Ability to multi-task and work in a busy and fast-paced environment is necessary.

We are looking for candidates that are team players with a service attitude, and have a superior ability to maintain effective relationships with attorneys, staff and the general public. The candidate should be outgoing, creative, intelligent, polished, polite, able to multitask and handle a high volume of calls while maintaining a positive attitude and a calm, courteous, and professional demeanor. Candidate should also be flexible to work overtime.

We offer a competitive salary, outstanding benefits package, and a team oriented environment.

Compensation: $60,000.00 - $67,500.00 per year

L.A. Injury Attorneys is one of the top rated personal injury law firms in California and belongs to the Million Dollar Advocates Forum and the Multi- Million Dollar Advocates forum which is exclusive to those law firms that have excelled in their profession and secured multi-million dollar settlements and verdicts for our clients. We handle a wide variety of personal injury cases throughout California from the simple auto accident case to cases involving traumatic brain injury and/or wrongful death. At La Injury Attorneys, we have the necessary investigators, paralegals, and experienced attorneys to obtain the pertinent information to secure the highest possible settlements and/or verdicts for our clients.

At L.A. Injury Attorneys, most of our lawyers and staff have a direct background in insurance law. The firm’s CEO was a former insurance adjuster and fraud investigator at Farmers Insurance Exchange. The lead trial attorney at La Injury Attorney’s is also a former 30 year defense attorney for several major personal lines carriers. This combined insurance related experience gives La Injury Attorneys a unique perspective into how insurance companies evaluate and handle cases of various complexities. Our vast experience in insurance law assures our clients the maximum compensation allowed under the law.