Future Opening: File Clerk/Backup Receptionist

L.A. Injury Attorneys; Burbank (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Team oriented environment

Job summary

LA Injury Attorneys in Burbank, CA is searching for a File Clerk/Backup Receptionist to join our team immediately. You will manage both physical and electronic files, retrieve documents, and maintain an organized workspace, while also handling phone calls, client intakes, referrals, and mail processing in a high-volume environment.

Candidate must have a valid driver’s license, own transportation, and work authorization in the United States on a full-time basis.

Qualifications

• Typing speed of at least 65 wpm and strong knowledge of Microsoft Word, Excel, and Adobe PDF.
• Excellent organizational and time management skills in a busy environment.
• Spanish speaking ability is required due to client base.
• Ability to lift up to 15 pounds and move physical files.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• File and retrieve records in alphabetical/numerical order, manage database records, and maintain file space.
• Answer multiple phone calls, handle initial client intakes, send referrals, sort mail, scan, and data entry into the case management system.
• Close files, mail payments to providers, and arrange settlement checks for clients.
• Greet clients and direct them to staff; maintain a professional demeanor and assist attorneys and staff.

Skills

Typing 65 wpm

MS Office

Adobe PDF

Spanish speaker

Organization

Phone reception

Tools

FileVine

Job description

Replies within 24 hours
LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a File Clerk/Backup Receptionist for immediate consideration.

Requirements: Candidate should possess a valid driver’s license, have their own transportation, and be authorized to work in the United States on a full-time basis for any employer. Requirements include a strong working knowledge of Microsoft Office 2010 Word, Excel, and Adobe PDF, with a typing speed of at least 65 wpm. Excellent organizational skills and time management a must. Ability to multi-task and work in a busy and fast-paced environment is necessary. Ability to lift up to 15 pounds to move physical files and documents. Experience with FileVine case management program is preferred, but not required. Spanish speaker is a must, as our client base is mostly Hispanic and you will have direct contact with Spanish-speaking clients on a daily basis. We are looking for candidates that have excellent oral and written communication skills, are team players with a service attitude, and have a superior ability to maintain effective relationships with attorneys, staff and the general public.

Job Description: Main responsibilities will include filing records away in alphabetical or numerical order, managing all database records, retrieving files/documents as necessary, and maintaining a clean and organized file space. This includes both physical and electronic files. In addition, you will be responsible for answering multiple phone calls throughout the day, completing initial intakes from potential clients, sending referrals via email/telephone, sorting and scanning incoming mail, and copying, scanning, faxing, labeling, and entering data into our case management system. Candidate will also be responsible for closing files and preparing all related correspondence as well as mailing payments to providers, and arranging for clients to receive their settlement checks. Additionally, candidate will greet current clients and potential new clients as they enter the office and direct them to staff.

The candidate should be outgoing, creative, intelligent, polished, polite, able to multitask, and able to handle a high volume of calls while maintaining a positive attitude and a calm, courteous, and professional demeanor. Candidate should also be flexible to work overtime.

We offer a competitive salary, outstanding benefits package, and a team oriented environment.
Compensation: $18.00 – $21.00 per hour

L.A. Injury Attorneys is one of the top rated personal injury law firms in California and belongs to the Million Dollar Advocates Forum and the Multi- Million Dollar Advocates forum which is exclusive to those law firms that have excelled in their profession and secured multi-million dollar settlements and verdicts for their clients. We handle a wide variety of personal injury cases throughout California from the simple auto accident case to cases involving traumatic brain injury and/or wrongful death. At La Injury Attorneys, we have the necessary investigators, paralegals, and experienced attorneys to obtain the pertinent information to secure the highest possible settlements and/or verdicts for our clients.

At L.A. Injury Attorneys, most of our lawyers and staff have a direct background in insurance law. The firm’s CEO was a former insurance adjuster and fraud investigator at Farmers Insurance Exchange. The lead trial attorney at La Injury Attorney’s is also a former 30 year defense attorney for several major personal lines carriers. This combined insurance related experience gives La Injury Attorneys a unique perspective into how insurance companies evaluate and handle cases of various complexities. Our vast experience in insurance law assures our clients the maximum compensation allowed under the law.