File Clerk/Backup Receptionist

L.A. Injury Attorneys; Burbank (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

L.A. Injury Attorneys in Burbank, CA is seeking a File Clerk/Backup Receptionist for immediate consideration. The role requires handling records, data entry, client intake, and light reception duties in a busy personal injury practice.

Candidates should be fluent in Spanish, proficient with MS Office, and able to multitask in a fast-paced setting. We offer a competitive hourly rate and benefits, with overtime flexibility.

Qualifications

• Must be authorized to work in the United States on a full-time basis.
• Spanish speaker is a must.
• Proficient in Microsoft Office 2010 Word, Excel, and Adobe PDF.
• Typing speed of at least 65 wpm.
• Excellent organizational skills and time management.
• Ability to multitask in a busy environment.
• Ability to lift up to 15 pounds.

Responsibilities

• File records away in alphabetical or numerical order.
• Manage all database records.
• Retrieve files/documents as necessary.
• Maintain a clean and organized file space (physical and electronic).
• Answer multiple phone calls throughout the day.
• Complete initial intakes from potential clients.
• Send referrals via email/telephone.
• Sort and scan incoming mail.
• Copy, scan, fax, label, and enter data into our case management system.
• Close files and prepare all related correspondence.
• Mail payments to providers.
• Arrange for clients to receive their settlement checks.
• Greet clients as they enter the office and direct them to staff.

Skills

Driver's license

Microsoft Office

Typing 65 wpm

Spanish speaking

Organizational skills

Multitasking

Phone etiquette

Time management

Tools

FileVine

Job description

LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a File Clerk/Backup Receptionist for immediate consideration.

Requirements

• Candidate should possess a valid driver's license, have their own transportation, and be authorized to work in the United States on a full-time basis for any employer.
• Strong working knowledge of Microsoft Office 2010 Word, Excel, and Adobe PDF.
• Typing speed of at least 65 wpm.
• Excellent organizational skills and time management.
• Ability to multi‑task and work in a busy and fast-paced environment.
• Ability to lift up to 15 pounds to move physical files and documents.
• Experience with FileVine case management program is preferred, but not required.
• Spanish speaker is a must, as our client base is mostly Hispanic and you will have direct contact with Spanish‑speaking clients on a daily basis.
• Excellent oral and written communication skills.
• Team player with a service attitude.
• Superior ability to maintain effective relationships with attorneys, staff and the general public.

Job Description

• File records away in alphabetical or numerical order.
• Manage all database records.
• Retrieve files/documents as necessary.
• Maintain a clean and organized file space (physical and electronic).
• Answer multiple phone calls throughout the day.
• Complete initial intakes from potential clients.
• Send referrals via email/telephone.
• Sort and scan incoming mail.
• Copy, scan, fax, label, and enter data into our case management system.
• Close files and prepare all related correspondence.
• Mail payments to providers.
• Arrange for clients to receive their settlement checks.
• Greet current and potential new clients as they enter the office and direct them to staff.

The candidate should be outgoing, creative, intelligent, polished, polite, able to multitask, and able to handle a high volume of calls while maintaining a positive attitude and a calm, courteous, and professional demeanor. Candidate should also be flexible to work overtime.

We offer a competitive salary, outstanding benefits package, and a team oriented environment.

Compensation: $18.00 - $21.00 per hour

About the Firm

L.A. Injury Attorneys is one of the top rated personal injury law firms in California and belongs to the Million Dollar Advocates Forum and the Multi- Million Dollar Advocates forum which is exclusive to those law firms that have excelled in their profession and secured multi-million dollar settlements and verdicts for their clients. We handle a wide variety of personal injury cases throughout California from the simple auto accident case to cases involving traumatic brain injury and/or wrongful death. At La Injury Attorneys, we have the necessary investigators, paralegals, and experienced attorneys to obtain the pertinent information to secure the highest possible settlements and/or verdicts for our clients.

At L.A. Injury Attorneys, most of our lawyers and staff have a direct background in insurance law. The firm’s CEO was a former insurance adjuster and fraud investigator at Farmers Insurance Exchange. The lead trial attorney at La Injury Attorney’s is also a former 30 year defense attorney for several major personal lines carriers. This combined insurance related experience gives La Injury Attorneys a unique perspective into how insurance companies evaluate and handle cases of various complexities. Our vast experience in insurance law assures our clients the maximum compensation allowed under the law.