Property Customer Advisor | Hybrid + ARLA Training

Foxtons; United States; Hybrid; USD 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

ARLA qualification support

Wellbeing support

Pension scheme

Volunteer day

Job summary

Foxtons in Worcester is seeking a Customer Advisor to join a dynamic team delivering high-quality service to landlords and tenants. You will receive full training, work across tenancy processes, and gain hands-on experience while learning from industry experts.

This entry role supports a portfolio of residential properties, with hybrid working options after training, and opportunities to progress within Foxtons as you develop your career in property services.

Qualifications

• No prior experience required; full training provided.
• Customer-focused mindset and strong organisational skills.
• Willingness to learn property processes, systems and legislation.

Responsibilities

• Provide excellent customer service to tenants and landlords throughout the tenancy journey.
• Support day-to-day administration and coordination of property matters.
• Learn how to handle queries, resolve issues and keep customers informed.
• Assist with maintenance requests and liaise with contractors.
• Work closely with local offices and specialist teams.
• Build knowledge of property processes, systems and legislation.

Skills

Customer service

Administration

Communication

Organisation

Education

ARLA qualification

Job description

Foxtons in Worcester is seeking a Customer Advisor to join a dynamic team delivering high-quality service to landlords and tenants. You will receive full training, work across tenancy processes, and gain hands-on experience while learning from industry experts.

This entry role supports a portfolio of residential properties, with hybrid working options after training, and opportunities to progress within Foxtons as you develop your career in property services.