Property Claims Investigator

Spectraforce; Oakland (CA); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Spectraforce seeks an experienced Claims Investigator to manage third party property damage investigations in a primarily remote role with required travel to Oakland or San Ramon, CA. You will negotiate settlements, analyze incidents, and report findings to business partners with strong communication and leadership skills.

The role demands knowledge of casualty claims, litigation exposure, and tort/contract law, plus proficiency in MS Office and information systems.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2 years of experience handling claims investigations.
• Valid driver’s license with a clean driving record.
• Certified Insurance Claims Investigator (CICI).
• 4 years of experience as a claims investigator or related role.
• Experience investigating bodily injury, property damage, and insurance claims.
• Utility industry experience is a plus.
• Knowledge of casualty claims adjustment and claims management.
• Knowledge of tort and contract law.
• Knowledge of medical terminology.
• Ability to engage multiple management levels and unions.
• Strong client investigation and resolution skills.
• Strong leadership, organizational, and interpersonal skills.
• Strong business and technical communication skills.
• Strong oral communication and presentation skills.
• Proficiency in MS Office and information systems.

Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may lead to litigation and reviews.
• Conduct interviews with employees and third parties to investigate claims.
• Conduct claims data analysis for trending and lessons learned; present findings.
• Review records and documents regarding incident investigations, liability, and settlements.

Skills

Investigation

Negotiation

Data analysis

Presentation

Interpersonal skills

Education

Bachelor's degree or equivalent

Certified Insurance Claims Investigator (CICI)

Tools

MS Office

Information systems

Job description

Role is primarily remote with hybrid necessity as required in Oakland or San Ramon, CA. Client Laptop or VDI will be issued.

Top Things to look for:

• Property damage claim handling experience
• Excellent communication and organizational skills

Job Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
• Conduct interviews with employees and third parties to investigate claims and incidents.
• Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
• Review internal and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.

Qualifications

Minimum

• Bachelor’s (BA/BS) degree or equivalent experience
• 2 years of experience handling claims investigations
• Valid driver’s license with a clean driving record
• Certified Insurance Claims Investigator (CICI)
• 4 years of experience as a claims investigator or related experience
• Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
• Utility industry experience
• Knowledge and understanding of insurance claims, specifically casualty claims adjustment.
• Knowledge and understanding of claims management, investigations, and settlements
• Knowledge and understanding of tort and contract law
• Knowledge and understanding of medical terminology
• Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
• Strong client investigation and resolution skills
• Strong leadership, organizational, and interpersonal skills
• Strong business and technical composition skills
• Strong oral communication and presentation skills
• Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems