Claims Investigator

Spectraforce Technologies, Inc.; Oakland (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a Claims Investigator in Oakland, CA with a 12+ month contract. Role supports remote work with hybrid requirements in Oakland or San Ramon.

Local candidates preferred. The position involves investigating property damage claims, negotiating settlements, and providing data-driven insights to partners. The ideal candidate has a BA/BS and at least 2 years of claims experience, plus a valid driver's license.

Qualifications

• Bachelor's degree or equivalent experience.
• 2 years of claims investigations experience.
• Valid driver's license with clean driving record.

Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may lead to litigation, investigations, or reviews.
• Conduct interviews with employees and third parties to investigate claims.
• Conduct claims data analysis for trending and lessons learned; present findings to business partners.
• Review internal and external records related to incident investigations, liability and settlements.

Skills

Communication skills

Organizational skills

Interviewing

Data analysis

Education

Bachelor's degree

Tools

MS Office

Excel

Job description

Claims Investigator

12 months+ contract

Oakland, CA-Remote

****Local candidates only****

Role is primarily remote with hybrid necessity as required in Oakland or San Ramon, CA. Client Laptop or VDI will be issued.

Top Things to look for:

• Property damage claim handling experience
• Excellent communication and organizational skills

Job Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
• Conduct interviews with employees and third parties to investigate claims and incidents.
• Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
• Review internal client's and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.

Qualifications

Minimum

• Bachelor's (BA/BS) degree or equivalent experience
• 2 years of experience handling claims investigations
• Valid driver's license with a clean driving record

Desired:

• Certified Insurance Claims Investigator (CICI)
• California Claims Adjuster license
• 4 years of experience as a claims investigator or related experience
• Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
• Utility industry experience
• Knowledge and understanding of insurance claims, specifically casualty claims adjustment.
• Knowledge and understanding of claims management, investigations, and settlements
• Knowledge and understanding of tort and contract law
• Knowledge and understanding of medical terminology
• Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
• Strong client investigation and resolution skills
• Strong leadership, organizational, and interpersonal skills
• Strong business and technical composition skills
• Strong oral communication and presentation skills
• Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems