Property Claims Director - Growth & Innovation Leader

Intrepid Direct Insurance; Overland Park (KS); On-site; USD 120,000 - 190,000; Full time

Job summary

Intrepid Direct Insurance, a W.R. Berkley company, seeks a Property Claims Director to lead a skilled team in managing complex commercial property claims. The role emphasizes strategic claim handling, analytics, and collaboration with actuarial and vendor partners to improve loss outcomes.

The candidate will drive performance, foster talent development, and ensure compliance with industry best practices while advancing digital claims platforms and AI-driven insights.

Qualifications

• Bachelor's degree required.
• Advanced degree (JD or MBA) preferred.
• Industry certifications such as CPCU, AIC, or CPFI strongly preferred.

Responsibilities

• Lead and manage the commercial property claims team.
• Directly supervise complex claims handling and loss reserving.
• Develop KPIs and performance reviews for the claims organization.
• Partner with Actuarial, reinsurers, and vendors to manage losses and trends.
• Drive adoption of AI, analytics, and digital claims platforms.
• Maintain licenses and pursue continuing education.

Skills

Leadership

Vendor management

Analytics

Negotiation

Stakeholder collaboration

Education

Bachelor's degree

Advanced degree (JD/MBA)

Industry certifications (CPCU/AIC/CPFI)

Tools

Claims systems

Remote inspection tools

Job description

Intrepid Direct Insurance, a W.R. Berkley company, seeks a Property Claims Director to lead a skilled team in managing complex commercial property claims. The role emphasizes strategic claim handling, analytics, and collaboration with actuarial and vendor partners to improve loss outcomes.

The candidate will drive performance, foster talent development, and ensure compliance with industry best practices while advancing digital claims platforms and AI-driven insights.